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Achieving Infrastructure Resiliency and Preparedness for a Water and Energy Industry in Transition SAN ANTONIO, Oct. 7, 2024 /PRNewswire/ -- Frost & Sullivan is pleased to announce Greenville Water and Alectra Utilities as recipients of the ninth annual Excellence in Resourcefulness Awards in collaboration with Itron. The awards were presented during Itron Inspire 2024, Itron's premier customer conference. To learn more about Itron Inspire, visit www.itron.com/inspire. Both utilities have exhibited exceptional operational outcomes while delivering strong customer satisfaction ratings. Their successes can be attributed to their early planning for decarbonization and water infrastructure resiliency. Excellence in Resourcefulness – Energy: Alectra Utilities Canada has plans to decarbonize its electric grid and achieve a net-zero electricity grid by 2035. Alectra Utilities is the largest municipally owned electric utility in Canada, based on number of customers served. Alectra Utilities commenced operations in 2017, following the merger and acquisition of several utilities serving 17 communities across the Greater Golden Horseshoe area of Ontario. The utilities involved in the merger were among the first in the world to adopt AMI technology as early as 2006. To further future-proof its system, the company is transitioning to AMI 2.0. The next generation of AMI will help accelerate and prepare for electrification and decarbonization initiatives. AMI 2.0 is expected to provide customers with new insights into their energy usage, support advanced customer engagement, and enable enhanced integration of grid edge technologies such as distributed energy resources and electric vehicles. "Seventy-five percent of Alectra Utilities' meter fleet is approaching end of life. To avoid major costs, disruption of existing meshes, and customer billing service interruptions, the utility is taking a highly strategic approach to transitioning to AMI 2.0", stated Farah Saeed, Industry | Director Energy & Environment Growth Advisory at Frost & Sullivan. Aged meters are removed from specific territories and are stocked to be reused as temporary meter replacements until the AMI 2.0 network can be established. The utility plans to deploy AMI 2.0 meters in territories deemed as highest risk first. It is also conducting what is referred to as breadcrumbing in where meter trails from micro meshes are created to ensure seamless communications between networks. Excellence in Resourcefulness – Water: Greenville Water Nestled near the Appalachian Mountains and the major metropolitan cities of Atlanta and Charlotte, the City of Greenville can best be described as an idyllic, community-oriented, blissful, and fast-growing city. The municipal water utility, Greenville Water, has been exhibiting historic growth these past several years. It has been adding over 400 new accounts per month. It is home to 40+ Fortune 500 companies, including BMW, Lockheed Martin, and Michelin, to name a few. The main attraction of Greenville Water is its highly efficient water infrastructure, which also has won awards for its high-quality drinking water, including the AWWA 2024 Exemplary Source Water Protection Award. The water municipality has been able to maintain one of the lowest average monthly bill rates in the country, of merely $12. This mid-size municipality of 194,000 customer accounts has demonstrated that competing resources are not a barrier to operating a highly efficient water network. Greenville Water selected Itron as its preferred technology partner over 20 years ago. With continuous oversight, the water municipality has perfected its transmission and billing automation system with a one-day read- to-bill window. "The collaboration between the two companies laid the foundation for 21st century modernized and agile critical infrastructure. By continuing to perfect the current system, Greenville Water has been able to maintain non-revenue water stats to just below 14 percent and significantly lowered its number of truck rolls, reducing overall its carbon emissions," noted Saeed. As part of the selection process, Frost & Sullivan conducted in-depth research and interviews and evaluated utilities against industry best practices and the decision criteria, including societal impact and business impact for each category. Indicators for societal impact indicators include delivering superior technology-driven resource management and resource-conscious programs that are tied to enhancing overall customer experience and engagement for resourcefulness. Indicators for business impact indicators include a well-drafted vision for implementing a technology-oriented resourcefulness strategy that yields operational efficiencies and strengthens the utilities or city's image as a leader and advocate for sustainability. About Itron Itron is a proven global leader in energy, water, smart city, IIoT and intelligent infrastructure services. For utilities, cities and society, we build innovative systems, create new efficiencies, connect communities, encourage conservation and increase resourcefulness. By safeguarding our invaluable natural resources today and tomorrow, we improve the quality of life for people around the world. Join us: www.itron.com. Itron® is a registered trademark of Itron, Inc. All third-party trademarks are the property of their respective owners, and any usage herein does not suggest or imply any relationship between Itron and the third party unless expressly stated. About Frost & Sullivan Frost & Sullivan, the growth pipeline company, enables clients to accelerate growth and achieve best-in-class positions in growth, innovation, and leadership. The company's Growth Pipeline as a Service provides the CEO and the CEO's Growth Team with transformational strategies and best-practice models to drive the generation, evaluation, and implementation of powerful growth initiatives. Frost & Sullivan leverages over 60 years of experience in partnering with Global 1000 companies, emerging businesses, and the investment community from more than 40 offices on six continents. To engage with our growth experts for more information, click here. Contact: Kristina MenzefrickeMarketing & CommunicationsGlobal Customer Experience, Frost & Sullivankristina.menzefricke@frost.com+44 (0)20 331 01228 Alison MallahanSenior ManagerCorporate Communications(509) 891-3802pr@itron.com
Organized data holds the key to successfully adopting AI while improved asset management emerges among top drivers of transformation LONDON, July 9, 2024 /PRNewswire/ -- AI is at the forefront of digital transformation in the utilities sector, with 82% of executives recognizing it as essential to their strategy. However, despite widespread recognition of the importance of emerging technologies, only a fifth (20%) of companies have completed their digital transformation journey, with respondents split on where ownership should lie (22% reference CFO, while the same percentage cite the CTO). That's according to new research by IFS, the leading technology innovator in cloud and Industrial AI software, which polled 863 C-level executives and VPs from utilities companies around the world (UK, US, France, the Nordics, the Middle East, and Australia). While 84% of organizations recognise data analytics as important to their digital transformation approach, the research highlights the complexity and challenges inherent in fully realizing digital strategies. The primary obstacles include the inability to measure value accurately from investments (32%), a lack of clarity on necessary resources and skills (25%), and a lack of consensus on priorities among leadership (23%). Asset management has emerged as a critical factor in delivering new services and outcomes as part of a digital transformation, with 36% of respondents emphasizing its importance ensuring reliable and efficient service delivery. This focus is driven by aging infrastructure and increasing asset complexity. Many grid components are well past their intended lifespan and operate under conditions far more severe than they were originally designed for, while the shift to renewables and distributed energy resources adds further complexity. Other operational areas are referenced in this context with resource optimization cited by 39%; 38% highlighting the need for a robust customer experience strategy, and 36% mentioning field service management. Carol Johnston, VP of Energy, Utilities and Resources at IFS, commented: "The utilities sector is at a pivotal moment, where AI-driven digital transformation and sustainability are not just trends but imperatives. Our research proves the need for robust data management and AI capabilities to ensure companies make a success of their transformation. But utilities must also embrace a holistic approach, leveraging end-to-end digital tools and fostering strong partnerships to navigate this complex landscape." When it comes to executing on digital transformation strategies, composable enterprise platforms which empower businesses to mix and match/assemble different software modules to meet their specific needs are in high demand, with 38% of decision makers seeking such solutions to support their journey. This underlines the need for flexible and modular technology infrastructures as companies look to adapt quickly to changing requirements, while being able to integrate various applications more seamlessly. Johnston added: "Composable platforms allow enterprises to bring in new functionality as and when required, providing a flexible approach to digital transformation. This reduces complexity and allows companies to adopt technology at their own pace, offering a streamlined solution that integrates various applications seamlessly." The research also reaffirmed sustainability as a top priority for utilities businesses, with 46% of respondents currently at the stage of setting timelines and goals for achieving sustainability targets. However, only 31%have hit their first milestones. The key strategies for meeting these goals include improving asset efficiency (43%) and investing in energy-efficient assets (42%). Sustainability in the utilities sector involves more than just carbon reduction. It includes revenue models, workforce retention, and safe operations. Integrating sustainability across operations ensures resilience and compliance. Johnston added: "We don't see sustainability as a trade-off, but as an opportunity to create value for our customers and society. Utilities also increasingly understand the importance of accurate data and reliable reports in measuring progress to key sustainability goals and avoiding greenwashing. Effective strategies include optimizing resource use, selecting sustainable suppliers, and engaging customers in programs like energy audits and solar panel installations." There is significant importance in connecting four of the core themes from this research: AI, digital transformation, asset management, and sustainability. "Utilities must recognize that these elements are interconnected. By leveraging AI and digital tools to optimize asset management, they can meet sustainability goals more effectively. This comprehensive approach ensures a balanced and strategic transformation journey," concluded Carol Johnston. Research conducted by Censuswide in April and May 2024. The research polled 863 C-level executives and VPs from utilities companies specializing in power generation, transmission, distribution, natural gas, and water/wastewater services. Conducted across the UK, US, France, the Nordics, the Middle East, and Australia, it explores critical trends, challenges, and strategic priorities, particularly in digital transformation, sustainability, and customer experience. About IFS IFS develops and delivers cloud enterprise software for companies around the world who manufacture and distribute goods, build, and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers - at the Moment of Service™. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of over 6,000 employees every day live our values of agility, trustworthiness, and collaboration in how we support our 6,500+ customers. Learn more about how our enterprise software solutions can help your business today at ifs.com. IFS Recognition IFS ranked #1 for EAM market share in the Gartner® Market Share: All Software Markets, Worldwide, 2023 report for third consecutive year Gartner® Peer Insights Customers' Choice 2023 – Cloud ERP IFS named a leader in IDC MarketScape: Worldwide Field Service Management Solutions 2023-2024 Top 100 Companies (3rd), The Software Report, 2023 IFS Press Contacts: EUROPE / MEA / APJ: Adam GillbeIFS, Director of Corporate & Executive CommunicationsEmail: press@ifs.com Phone: +44 7775 114 856 NORTH AMERICA / LATAM: Mairi MorganIFS, Director of Corporate & Executive CommunicationsEmail: press@ifs.comPhone: +44 7918 607 299 This information was brought to you by Cision http://news.cision.com https://news.cision.com/ifs/r/utilities-globally-prioritize-ai-to-drive-digital-transformation--but-lack-of-collaboration-a-key-fa,c4012876 The following files are available for download: https://news.cision.com/ifs/i/utilitiessurvey-930x423px,c3318567 UtilitiesSurvey 930x423px
PHOENIX, Jan. 30, 2024 /PRNewswire/ -- Ubiik, a leading provider of private LTE networks for utilities, announced today that its NB-IoT vertical system, including the goRAN™ LTE Base Station and Nimbus 220 NB-IoT module, have received FCC certification for operation in the Upper 700MHz A Block (Band 103). As the first FCC-certified LTE products enabling a complete 3GPP-based solution in this band, the release of these products brings an immediate benefit to utilities and public safety agencies who own Band 103. Offering the option to run either a hybrid technology network combining narrowband SCADA with NB-IoT or a network focused entirely on connecting thousands of NB-IoT devices, these latest additions to Ubiik's product range will maximize opportunities for connectivity. Providing a significant boost to the data throughput achieved in Band 103, Ubiik's goRANTM Base Station now offers the ability to support advanced non-anchor channel optimizations from 3GPP Release 14. As a 'first-to-market' innovation to optimize data throughput in this narrow slice of spectrum, this feature dramatically reduces signaling overhead and contention, thereby ensuring sufficient bandwidth for the widest range of IoT applications. In addition, an update to the Nimbus 220 NB-IoT Module has focused on increasing network resilience. With the ability to automatically detect network outages and switch its SIM profile while in operation, the Nimbus 220 NB-IoT Module ensures uninterrupted connectivity should an outage occur. This new enhancement allows for seamless switching from a private network to a public LTE network, plus an automatic fallback once the private network is online again. The successful failover-and-fallback test was demonstrated at the last UBBA Summit and Plugfest Event, with a forced signal loss triggering the module to initiate a profile change from a private Band 103 network to a public SIM profile (in this case, Verizon). "Our latest innovations have been designed to ensure customers who own Band 103 licenses can maximize their return on investment," said TH Peng, Founder and CEO of Ubiik. "While the bandwidth boost allows the ability to connect more devices simultaneously, the failover-and-fallback innovation ensures network stability – both key considerations for critical communications." Ideally suited for utility IoT applications such as grid monitoring sensors, remote fault indication, cap controllers for Volt Var Optimization and Distribution Transformer Monitoring, and smart metering, Band 103 is becoming an attractive option to add additional connectivity for assets across a secure, private network. From utilizing spare channels in an existing 700MHz narrowband network to using the entire block of spectrum for a large-scale network of IoT devices, these latest product developments provide an additional option for utilities exploring solutions for connectivity challenges. "There are a range of utility applications that are relatively low bandwidth that would be an ideal fit for NB-IoT," says Kyle Cormier, Director of Telecommunications Systems at Salt River Project. "The growing adoption of EVs, for example, lends itself to Distribution Transformer Monitoring to provide more situational awareness on when customers plug in to charge their EVs each day. Being able to monitor the transformer loading via NB-IoT would allow a utility to balance the load through techniques such as managed charging or pricing incentives, ahead of proactively upgrading the transformer." Ubiik will be at DistribuTECH, February 27-29 2024, in Orlando, FL demonstrating their full range of private LTE and NB-IoT products. Read more about leveraging Band 103 to expand connectivity: https://www.ubiik.com/post/leveraging-band-103-for-mass-device-connectivity About Ubiik On track to exceed 1 million AMI device deployments by 2024, Ubiik is forging ahead as a market leader in the private LTE landscape by tackling the coverage limitations of existing public LTE networks that impede utilities' AMI deployments. Ubiik's recent acquisition of Mimomax Wireless brings expertise in large-scale North American utility wireless deployments and an expansion of the Ubiik team across the United States and Australasia. See www.ubiik.com.
TAIPEI and CHRISTCHURCH, New Zealand, July 18, 2023 /PRNewswire/ -- Ubiik, an emerging leader in Advanced Metering Infrastructure (AMI) and private LTE (pLTE) solutions, today announces the acquisition of New Zealand-based Mimomax Wireless, a provider of mission-critical communication solutions for narrowband channels. This acquisition will not only accelerate Ubiik's market expansion but will also bring Ubiik's leading-edge pLTE product line to Mimomax's global mission critical customer base. The new combined entity aims to bring innovative wireless solutions to market which will revolutionize communications for utilities and critical infrastructure. On track to exceed 1 million AMI device deployments by 2024, Ubiik continues to innovate based on its Weightless™ and cellular IoT LPWAN technologies, as well as its robust headend software infrastructure. Tackling the coverage limitations of existing public LTE networks that impede utilities' AMI deployments, Ubiik is forging ahead as a market leader in the pLTE landscape. Mimomax Wireless has established itself since 2007 as a manufacturer of award-winning radios utilizing Multiple Input, Multiple Output (MIMO) technology. Catering to Utilities, Governments, Public Safety, Mining, Transport, and Energy sectors, Mimomax delivers communications solutions that optimize data throughput and enable near-real-time visibility of critical assets. "We're excited to join forces with Mimomax, a technology leader in high throughput and high reliability narrowband wireless communication systems for the utility sector," said Tienhaw Peng, Founder and CEO of Ubiik. "Our foray into the US pLTE market was driven by Ubiik's homegrown solutions, and this acquisition of Mimomax injects additional momentum into our collective growth. In tandem, we're poised to boost the performance, security, and cost-effectiveness of critical networks. Our commitment to propelling efficiencies for Utility and Industrial customers remains steadfast as we continue to unveil ground-breaking products and explore future acquisitions." Ubiik launched the world's first 3GPP Release 15 LTE-M/NB-IoT base station goRAN™[1] in 2022, and also introduced the freeRAN™ base station supporting unlicensed spectrum for LTE-M last month at the Utilities Technology Council Annual Conference in Florida. The debut of Ubiik's freeRAN™ and goRAN™ base stations marked a significant advancement, aiming to meet the demand from utilities for highly secure, scalable 3GPP standardized technologies. By joining forces, Ubiik and Mimomax can now offer an array of new possibilities for both mission and business critical communications. For example, existing US Utility customers who have deployed Mimomax products in the narrowband 700 MHz Upper Block A can now leverage their spectrum acquisition through adding Ubiik's goRAN™ NB-IoT Band 103 as a retrofit. This new opportunity offers the ability to connect smart meters and IoT devices effectively for a fraction of the cost of deploying new pLTE infrastructure. "Combining Mimomax's legacy of resilient, mission critical-grade radio solutions with Ubiik's deep understanding of AMI and pLTE represents an exciting prospect for our customers," says Paul Reid, CEO at Mimomax Wireless. "The joining of Ubiik and Mimomax will enable one of the most comprehensive product portfolios available - from the rigors of teleprotection and critical linking to the operational gains of Field Area Networking, to meter infrastructure, sensors and even streetlights. This acquisition promotes a product line-up, and know how, that will meet the full spectrum of requirements – be it mission or business critical, narrowband or LTE." Beyond synergies in product offerings, the joint entity of Ubiik and Mimomax also brings support resources and client services closer to Ubiik customer sites in Australia, the US and New Zealand, where Mimomax has been operating offices. Where to find more information For detailed product information on Ubiik products click here. For detailed product information on Mimomax products click here. [1] The goRAN™ device is awaiting authorization as required by the rules of the Federal Communications Commission and will not be for sale until authorization is obtained. About Ubiik Founded in 2016, Ubiik started its IoT business by providing Weightless™ LPWAN, a high performance open standard communication protocol successful with Advanced Metering Infrastructure private deployments. Since its successful AMI project in 2018 which has expanded its product portfolio to a PaaS platform, Ubiik has become a vertical IoT solutions provider. It has since grown its connectivity offerings to include LTE technologies to cover the multi-modality of the IoT market, especially for applications with strong security requirements that can be met with 3GPP standards. About Mimomax Mimomax Wireless is a developer of advanced wireless communications, providing solutions which support mission-critical infrastructure and personnel. Headquartered in Christchurch, New Zealand, Mimomax also has an office in Phoenix, Arizona plus a remote team of regional salespeople, providing client services, sales and operations support to the North American market.
The new service from UL Solutions helps empower cable manufacturers and utility providers to avoid costly cable system failures. NORTHBROOK, Ill., May 18, 2023 /PRNewswire/ -- UL Solutions, a global leader in applied safety science, announced its Medium Voltage Cable Field Testing Program today to help wire and cable manufacturers meet global market requirements and advance cable system safety. The new UL Solutions Medium Voltage Cable Field Testing Program helps cable manufacturers and owners proactively address potential issues by evaluating the performance of cable systems and identifying installation or service aging defects. The Medium Voltage Cable Field Testing Program helps cable manufacturers and owners proactively address potential issues by evaluating the performance of cable systems and identifying installation or service aging defects. The program includes condition assessments and commissioning tests, such as withstand and monitored withstand tests, partial discharge diagnosis, dielectric loss measurement and neutral corrosion evaluation. Medium voltage cable system failures can significantly impact utility providers and the businesses they serve, from loss of revenue and production during an unplanned outage to additional damage caused by the failure. A variety of factors — including cables, connectors, joints and terminations — can compromise the quality of the cable system, potentially shortening the anticipated life and degrading reliability. "UL Solutions' capabilities and expertise in the energy and utilities sector help customers develop cables and cable accessories with a focus on safety, quality and performance," said Paul Ngai, vice president and general manager of the Engineered Materials group at UL Solutions. "Our new testing program for medium voltage cables empowers customers to develop innovative cable systems and enhance power grids that are essential in our daily lives." The program is the latest offering in UL Solutions' more than 30 years of experience in medium voltage cable systems, including cable and cable accessory design and manufacturing, new material research and development, cable system aging and failure mechanisms, and testing and diagnostic technologies. UL Solutions energy and utilities experts participate in developing testing standards while serving as leaders on international technical committees dedicated to medium voltage cable systems. About UL SolutionsA global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers' products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage. Press contact:Steven BrewsterUL SolutionsULNews@UL.comT: +1 (847) 664.8425
Hansen consistently delivers highly effective customer-focused products that set the industry standard. SAN ANTONIO, Feb. 1, 2023 /PRNewswire/ -- Recently, Frost & Sullivan researched the energy and utilities customer care and engagement industry and, based on its analysis, recognizes Hansen with the 2022 Global Product Leadership Award for its best-in-class products that empower energy utilities and power retailers. The company is one of the industry leaders in the energy and utilities sector with over 50 years of operations and a comprehensive portfolio of practical solutions for customers in over 80 countries. Hansen Technologies Hansen has demonstrated strong industry leadership by helping energy utilities and power retailers adapt to the new changes in this dynamic sector. It has also played a significant role in supporting and enabling the increased use of renewable energy and electric power in a fast-growing sector with a compound annual growth rate (CAGR) of 8.2% and is expected to grow from $5.43 billion in 2020 to $11.94 billion in 2030. The company is well-positioned in the market and has the potential to outperform its closest competitors due to its innovative capacity and expertise in the sector. In addition, Hansen continues to grow as it maintains an active acquisition strategy. Over the last decade, it has executed 8 successful acquisitions to boost its capabilities, increase its portfolio size, and serve a wider audience. Hansen's product portfolio continues to see significant uptake by new and existing customers, with the company witnessing strong momentum among European energy companies and energy providers, as well as energy providers and municipal entities in North America. A recurring theme for a few years now has been the high demand for Hansen's trading solution – Hansen Trade – and its enhanced capabilities for the evolving Nordic market. "A notable success in 2022 was a new agreement with Fortune-100 Exelon Corporation, as well as agreements with Community Solar companies such as Nautilus Solar, Hampshire Power and Novel Energy Solutions, as appetite for renewable sources of energy continues to grow. At the same time, Hansen continues to innovate and strengthen its best-in-class product portfolio, providing the mission-critical software that several energy and utilities providers require across the globe," said Maria Benintende, Frost & Sullivan Principal for the Energy & Environment Practice. With its extensive market experience, Hansen stands out for its high attention to customer service that retains a loyal clientele. Hansen leverages its customers' input to stay ahead of the curve and quickly adapt to the ever-changing energy market needs and add new product capabilities that respond to the requirements of its customers. Additionally, Hansen's products have evolved from data management solutions to state-of-the-art cloud services that enable businesses to adopt new digital trends and next-generation services. This strategy helps its customers expand beyond core energy services and evolve into leading-edge digital businesses that solve the most pressing problems of today's energy companies. "As a result of its exceptional technological capability, customer-focused product development strategy, and continual innovation focus, Hansen consistently delivers outstanding customer experiences leading to optimal customer satisfaction. This success is evidenced in its minimal customer churn rate and long-lasting customer relationships (with an average customer lifetime of over 10 years)," noted Sama Suwal, Best Practices Research analyst for Frost & Sullivan. Each year, Frost & Sullivan presents this award to the company that develops a product with innovative features and functionality that achieves rapid market acceptance. The award recognizes the quality of the solution and the customer value enhancements it enables. Frost & Sullivan Best Practices awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry. About Frost & Sullivan For six decades, Frost & Sullivan has been world-renowned for helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion. Contact:Lindsey WhitakerP: 1.210.477.8457E: Lindsey.Whitaker@frost.com About HansenHansen Technologies (ASX: HSN) is a leading global provider of software and services to the energy, water and communications industries. With its award-winning software portfolio, Hansen serves 600+ customers in over 80 countries, helping them to create, sell, and deliver new products and services, manage and analyse customer data, and control critical revenue management and customer support processes.For more information, visit www.hansencx.com
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