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BEIJING, March 16, 2023 /PRNewswire/ -- In a recent ride around Beijing's city center, Yu Kai, Founder and CEO of Horizon Robotics, a leading provider of energy-efficient computing solutions for consumer vehicles in China, and Ralf Brandstätter, Chairman and CEO of Volkswagen Group China, expressed their enthusiasm about the fast-evolving digitalization of life in China, and their shared focus on creating cars that serve as a "third living space" for Chinese consumers. Since taking on the position of VW Group China CEO in August 2022, Mr. Brandstätter has been greatly impressed by how digitalization has become a fundamental part of Chinese people's lives, while Mr. Yu noted that Chinese consumers are increasingly expecting cars to serve as an extension of their living space beyond home and office. In October 2022, Volkswagen Group and its software company CARIAD forged a partnership with Horizon Robotics to accelerate the development of automated driving solutions in China, aiming to bring consumers a safer and more convenient driving experience. During their tour around Beijing in Volkswagen's ID.6, both Mr. Yu and Mr. Brandstätter expressed their pride in the collaboration, and their confidence that the two companies will combine China's speed with German quality to "make people's lives much safer and better," as Mr. Yu put it. Mr. Brandstätter shared his excitement for the future of automated driving, in which that car becomes a "time machine" -- literally creating extra time for drivers to socialize, be productive, and enjoy entertainment. The full video is available on the Horizon Robotics YouTube channel: https://youtu.be/y-7Yc0a9qFU.
Cognizant將雲端語音服務整合至單一的全通路平台，加強代理商和客戶體驗，並更具個性化 新澤西州提尼克2023年3月14日 /美通社/ -- Cognizant (Nasdaq股票代碼：CTSH) 今天宣布，經總部位於德國沃爾夫斯堡的跨國汽車製造商Volkswagen Group Ireland (VWG Ireland) 選中，為其打造數位化客戶服務的全新樣貌。Cognizant將重新設計VWG Ireland現有的分散式聯絡中心平台，塑造成一個以Salesforce雲端語音服和Amazon Connect為基礎的全通路客戶體驗 (customer experience，CX) 平台。 VWG Ireland需整合其舊有的聯絡中心功能，並簡化其客戶服務，以降低維護成本，提高效率，同時獲取客戶整體性的360度全景視角。由於客戶參與的流程和通路處於分散狀態，VWG Ireland所面臨的還包括對客戶的洞察力不足，以及手動彙總客戶數據導致過度耗時等問題。作為合作的一部份，Cognizant將打造一個全面性數位化、以雲端為基礎的全通路CX平台，為客戶建立現代化的互動方式，並為代理商提供易於使用的網路化用戶統一界面，將客戶數據、情境、旅程和交流管道融為一體。 Cognizant將同時為VWG Ireland在客戶旅程和對話上提供更先進的洞察能力。此舉是為改善報告、促進商業決策並推展下一步的最佳行動，能向客戶提供個性化體驗並推薦其後續等服務或產品。此外，Cognizant將為CX平台的持續改進、強化功能和創新流程，與VWG Ireland一同攜手合作。引進CX平台為最終用戶及其主管帶來更高效率，進而節省時間並為VWG Ireland的客戶提供最佳化的服務水準。 「在過去十年中，汽車行業從底層發生變革，特別是電動車的快速普及。此外，客戶對於服務水準和與各種組織的交流方式也產生期望性的改變，這在疫情期間因必要性的遠程訪問、服務提供和支持，使得這種改變的速度加劇，」VWG Ireland的資訊長Tom Murphy說道。「汽車行業尤其了解客戶想要怎樣改變彼此的溝通方式。為了能與客戶更有意義、更直接地交流，我們需要一個值得信賴的IT合作夥伴，以協助我們達成使命、改善系統，並更有效地與客戶群體進行互動。」 「Cognizant的使命是將OEM製造商、供應商、經銷商和汽車金融公司變身為現代企業。本項計畫為Cognizant和Volkswagen所首創，將CX在雲端的CRM、數位化和語音等強大能力相互結合。為此，我們很榮幸經Volkswagen Group Ireland選中，為其滿足客戶期望，提供客戶旅程轉型方面的支持，」Cognizant英國及愛爾蘭區總經理Rohit Gupta表示。「憑藉我們在全球大型客戶聯絡中心管理和轉型方面超過15年的豐富經驗，結合我們在敏捷領導力執行方面的成熟方法、流程和專業知識，我們相信我們是Volkswagen Group Ireland的不二首選，以協助其提升汽車製造商的客戶體驗。」 關於Volkswagen Group Ireland Volkswagen Group Ireland (VWG Ireland) 是Volkswagen AG的獨資企業，也是愛爾蘭最大的汽車公司，擁有六個領先品牌包括：Volkswagen、Audi、ŠKODA、CUPRA、Seat和Volkswagen Commercial Vehicles。作為一家全國性銷售公司，我們與愛爾蘭共和國近130家特許經銷商合作。Volkswagen Group Ireland是愛爾蘭最大的電動汽車銷售商，其電動汽車市場的佔有率達到34％。 關於CognizantCognizant (Nasdaq股票代碼：CTSH) 築就現代企業。我們幫助客戶實現技術現代化、流程重構和體驗轉型，使其能在瞬息萬變的世界中保持領先地位。讓我們共同努力，攜手改善日常生活。欲知詳情，請瀏覽： www.cognizant.com ，或追蹤@cognizant。 美國 歐洲/APAC 印度 Jodi Sorensen Christina Schneider Rashmi Vasisht jodi.sorensen@cognizant.com christina.schneider@cognizant.com rashmi.vasisht@cognizant.com
MANILA, Philippines, Dec. 5, 2024 /PRNewswire/ -- Starpay, a leading financial technology company in the Philippines, today announced its partnership with OceanBase to leverage the power of OceanBase's industry-leading distributed database solutions. This partnership aims to upgrade the Relational Database Services (RDS) within Starpay's technical stack, improving its system performance and operational efficiency. Supporting the development of inclusive financial services across the Philippines, Starpay has been expanding into more and more regional markets and increasing its merchant base over the past few years. As part of this growth, the company is also launching new products and services, including service APIs, resulting in a rapid increase in user transactions. To tackle the associated technological challenges, Starpay has chosen OceanBase's modernized and innovative database technologies. During the proof-of-concept deployment through Amazon Web Services, Starpay experienced significant benefits from OceanBase database, including enhanced performance and cost savings. Compared with its legacy RDS, OceanBase delivered 6x the transactions per second (TPS) and reduced unit cost by over 30%. Additionally, OceanBase offers higher availability, with improved uptime and fewer interruptions, alongside a high compression ratio that further minimizes storage costs. Adrienne Cajayon, Chief Technology Officer of Starpay, remarked, "OceanBase is an excellent choice for managing high volumes of money transfers and payment transactions. Their team provided 24/7 hands-on support during the migration, ensuring a smooth and seamless transition. This dynamic collaboration has further strengthened our partnership." Charlie Yang, Chief Technology Officer of OceanBase, stated, "We are excited to collaborate with partners like Starpay in their technology modernization journey, which will establish a solid foundation for further business development. As database technologies continue to evolve, OceanBase is committed to continuously improving database performance and cost efficiency while delivering more advanced features for customers across various sectors. Together with Starpay, we aim to explore database innovations and best practices in the Philippines market, enhancing the overall technological landscape of the industry." Looking ahead, OceanBase brings high scalability to Starpay's technical stack, providing room for growth as Starpay's operations expand. Starpay also plans to work with OceanBase to leverage advanced database technologies, including Hybrid Transactional and Analytical Processing (HTAP), to support its ongoing business growth and enhance business intelligence capabilities. OceanBase offers a scalable distributed database for data-intensive transactional and real-time operational analytics workloads, with ultra-fast performance and high compatibility across major global cloud infrastructures, including Amazon Web Services, Google Cloud, Alibaba Cloud and Tencent Cloud. Operating across more than 30 regions in Asia, Europe, and America, OceanBase has already served over 2000 customers, such as SAIC Volkswagen, VIVO, Pop Mart, Haidilao, Kwai, Trip.com, GCash, DANA, and PalmPay. In May 2024, OceanBase was recognized as an Asia/Pacific Customers' Choice and also named a Strong Performer in the 2024 Gartner® Peer Insights™ Voice of the Customer report for Cloud DBMS. It was also named as a Challenger by Forrester in its report "The Forrester Wave™: Translytical Data Platform, Q4 2024" for its strengths in distributed transactions, cost efficiency, and scalability for handling modern business workloads. About Starpay Starpay is a fast-growing payment platform in the Philippines, offering secure and efficient digital payment solutions. With over 10,000 partner outlets and a growing base of merchants, Starpay enables easy payments through QRPh-ready solutions, bridging offline ecosystems into the digital economy. About OceanBase OceanBase is a distributed database launched in 2010. It provides strong data consistency, high availability, high performance, cost efficiency, elastic scalability, and compatibility with mainstream relational databases. It handles transactional, analytical, and AI workloads through a unified data engine, enabling mission-critical applications and real-time analytics. To learn more, please visit: https://www.oceanbase.com/
In a Pitch Cycle That Saw 50% Churn Rate, OMG Is #1 for Retention, Holding on to 85% of Its Billings in Play OMG agencies PHD and OMD Leverage Agency as a Platform Model to Dominate Global Media Network Ranking NEW YORK, Dec. 3, 2024 /PRNewswire/ -- Omnicom Media Group (OMG), the media services division of Omnicom (NYSE: OMC) and parent company to the OMD, PHD and Hearts & Science global media agency networks, had the best total new business record (wins minus losses, including retentions) among global media management groups during the first three quarters of 2024. Source: COMvergence As reported in the recently published Global Media Agency New Business Barometer Q1-Q3 2024 - an analysis of the global media agency marketplace from independent research company COMvergence - OMG was awarded $7.37 billion in client billings – including $4.4 million in retained business - during the first nine months of the year, outperforming its nearest competitor by more than 40 percent. Remarkably, OMG also earned the highest retention rate, successfully defending 85% of its billings in review while concurrently expanding its client roster. The COMvergence results affirm the findings of a recent analysis from leading research and advisory firm Forrester in which OMG was named a "Leader". Earning the highest score among the 12 global media management groups evaluated in The Forrester Wave™: Media Management Services, Q4 2024, OMG received 5/5 scores in eight categories, including Innovation, Martech and Adtech Implementation and Media Responsibility. As reported in the evaluation, Omnicom clients noted the agency's transparent business practices, trustworthy relationships, and strength of Omni - the open operating system that supports all Omnicom agencies - technology for media and business intelligence. The Omni advantage was evident in OMG's win/loss share as the group leveraged its Omni-powered Agency as a Platform model that enables a flexible ecosystem of talent, capabilities, and technology across all OMG agencies to win 28% of the $29.5 billion in business awarded during Q1-Q3 – the highest share among all groups - while its share of losses was only 5%, compared to double-digit shares posted by some of its competitors. "The only thing that matches the privilege of adding new clients to our roster is having our long-term clients choose to renew their relationships with Omnicom Media Group," said OMG CEO Florian Adamski. "Earning both the best total new business record and the best retention rate during a period when an historic amount of business was in play, and half of that business changed hands, is a testament to the trust we've earned - whether over the months of a review or the years of a relationship - from the world's leading marketers. Leveraging our Agency as a Platform model, we will live up to that trust by delivering customized solutions that integrate the vast collection of specialized talent, capabilities, and processes required to drive business growth in today's complex marketplace." Beyond topping the global ranking, OMG was also #1 in North America, EMEA and LATAM, and in the top two largest advertising markets – the US and China; as well is in Argentina, Colombia, France, Germany, Hong Kong, Ireland, Mexico, Netherlands, New Zealand, Peru, Portugal, Singapore, Slovakia, Spain, Switzerland, and Turkey. PHD and OMD Dominate the Agency Network RankingsOMG's best-in-class total new business ranking for Q1-Q3 was fueled by powerful performances from its agency networks, with all its agency brands ranked in the top 10 – and PHD and OMD claiming the #1 and #3 spots, respectively. PHD topped the global agency rankings with $3.63b in total new business by successfully defending the $2.2b Volkswagen Group business as well as Sainsbury's , HP and the majority of its Unilever business – making PHD the most successful network for retaining it client relationships coming out of this Q1-Q3 pitch cycle. Incremental wins included Priceline and David Yurman , and an expanded relationship with QSR giant Restaurant Brand's International - for which it supports Burger King, Popeye's, and Tim Horton – with the addition of the Firehouse Subs franchise. "Our performance reflects the evolution of PHD's offer over the past year, as we have realigned our talent, our approach and our use of technology to enable an agency network that is engineered for connected intelligence," says PHD CEO Guy Marks. "As a result, clients both current and new are increasingly seeing PHD - enabled by the depth and breadth of OMG and Omnicom capabilities – as not just a media agency, but as a partner than can truly orchestrate consumer experiences, connecting media, commerce and content to deliver solutions that help them outthink, outpace and outgrow the marketplace." Joining PHD at the top of the global ranking with wins that included Gap Inc. and Michelin, OMD was also the #1 agency network in North America for net new business (wins minus losses, excluding retentions), with sister agency Hearts & Science making the top five on the NA net new ranking with wins that included Tapestry, HanesBrands Inc., Lovesac and Goldman Sachs. Winning on All Fronts in the First Nine MonthsIn addition to outperforming the market in new business, OMG also lead the industry on multiple fronts during the first six months of the year, starting at CES where the group announced first-to-market partnerships with Google, TikTok, Amazon and Meta designed to bridge the gap between creators and commerce, driving better ROI across influencer channels. During the Cannes Festival of Creativity, OMG announced partnerships with Amazon, The Trade Desk, TikTok and Instacart designed to directly connect upper funnel media investments to sales. OMG was also the most honored media group at the festival, earning the highest combined total of Lions and short list placements; and OMD was named Media Network of the Year, with PHD coming in a close second. Also, when the annual Effie Index ranking the world's most effective agencies, marketers, brands, networks, and holding companies was published in June, OMG earned the highest score among global media groups. About Omnicom Media Group Omnicom Media Group (OMG), the media services division of Omnicom Group Inc. (NYSE: OMC), delivers transformational experiences for consumers, clients, and talent. Powered by the Omni marketing orchestration system, OMG connects best -in-class capabilities that enable our full-service media agencies OMD, PHD and Hearts & Science to deliver more relevant and actionable consumer experiences; more productive and proactive client experiences; and more collaborative and rewarding talent experiences for the more than 27,000 people serving the world's leading brands in OMG agencies around the globe. Source: COMvergence Source: COMvergence Source: COMvergence
BEIJING, Nov. 29, 2024 /PRNewswire/ -- This is a report from China.org.cn:  A young American named Jason visited the smart vehicle section of the second China International Supply Chain Expo, held in Beijing from Nov. 26 to 30, and tried to find out the secret behind Chinese automakers' success. The expo showcases not only automakers, but also the entire supply chain, from parts suppliers to final producers. BYD, one of the EV giants in China, has now surpassed Tesla in quarterly sales. Volkswagen, once the largest automaker for the Chinese market, is now working with Chinese EV manufacturer XPENG to stay competitive in the market. So when did Chinese cars get so good? A young American named Jason visited the smart vehicle section of the second China International Supply Chain Expo, held in Beijing from Nov. 26 to 30, and tried to find out the secret behind Chinese automakers' success. The expo showcases not only automakers, but also the entire supply chain, from parts suppliers to final producers. One of the star products on display at the Expo was the XPENG P7+, a new electric sedan launched just three weeks ago. Remarkably, the P7+ sold over 30,000 units in less than two hours after its launch. According to an XPENG representative at the Expo, the P7+ is a spacious, full-size vehicle measuring over 5 meters in length. Both the front and rear seats are equipped with ventilation, heating and massage functions. The car also features a 50W wireless fast car charger with two ports for convenient phone charging. The P7+ is equipped with XPENG's advanced camera-based autopilot system, which enables autonomous driving in Chinese cities — drivers can simply enter a destination and the car will navigate itself. This model also supports multiple modes of self-parking. But the exhibition told Jason that despite the driving assistant, he should always be alert while driving. The American visitor also discovered that despite these advanced features, the P7+ is competitively priced, starting at ¥186,800 with a driving range of 615 kilometers on a single charge. The P7+ is integrated with BOSCH's next-generation integrated braking system and occupant safety system, which will also be on display at the show. According to Bosch, the P7+'s occupant safety system combines brake booster and ESP® into one unit, which not only provides powerful performance, but also achieves efficient energy recovery, which means better range and reduced CO2 emissions. Baosteel showcased a body-in-white using advanced X-GPa steel for strength, safety and lightweight design, which is also used in the XPENG P7+. Rio Tinto supplies the iron ore for the high quality steel. The global mining company's booth shows different types of ore and how they are mined. The staff told Jason that the company is happy to supply to the EV industry. According to the XPENG representative, the P7+ benefits from China's efficient design and R&D processes, which focus on cost optimization through innovation. Competitive pricing is also made possible by strong partnerships with domestic and international suppliers who provide the materials and components that make these high-tech features possible. Tag along with Jason at CISCE (Season 2): The secret behind Chinese automakers' successhttp://www.china.org.cn/business/2024-11/29/content_117576633.htm
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