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INNSBRUCK, Austria, April 2, 2024 /PRNewswire/ -- In an era when digital threats are constantly multiplying and evolving, it's more important than ever to find security products that can keep up with them. A myriad of options is available, all of which make great claims about their own effectiveness. It can be hard to work your way through all of the different antivirus and other security programs on offer. AV-Comparatives IT Security News App AV-Comparatives News App:Google Play: https://play.google.com/store/apps/details?id=org.avc.android.avc_newsApp Store: https://apps.apple.com/at/app/avc-news/id6477570540 Guide to IT security products Recognizing this need for clarity, AV-Comparatives is proud to present the "IT Security Products Overview". This provides an at-a-glance guide to current security-software manufacturers who hold a certificate from AV-Comparatives assuring effective products for Microsoft Windows, in both home-user and enterprise categories. This is a valuable aid to negotiating the maze of security products, and finding a reputable product that is right for your needs. Recommended antivirus products for enterprise users 2024: Avast, Bitdefender, Check Point, Cisco, CrowdStrike, Elastic, ESET, G Data, K7, Kaspersky, Microsoft, Palo Alto Networks, Sophos, Trellix, Vipre, VMware A detailed overview how the enterprise endpoint protection antivirus products performed in a 365 long term av-test can be found here:https://www.av-comparatives.org/tests/business-security-test-2023-august-november/ For EDR and XDR solutions please look here:https://www.av-comparatives.org/tests/endpoint-prevention-response-epr-test-2023/ Recommended antivirus products for consumer users 2024: Avast, AVG, Bitdefender, ESET, G Data, Kaspersky, McAfee, Microsoft, TotalAV, Total Defense A detailed overview of how the consumer antivirus products performed in a 365 long term av-test can be found here:https://www.av-comparatives.org/tests/summary-report-2023/ AV-Comparatives has been conducting industry-leading, rigorous independent tests of antivirus and other security software for over 20 years. For both consumer and business products, the Austrian institute conducts a Main-Test Series. To check the all-round effectiveness of the solutions, four separate tests are conducted. These cover protection against Internet-based threats, protection against malicious programs on external drives and network shares, false alarms, and impact on system speed. An Endpoint Prevention and Response (EPR) Test is also conducted for applicable enterprise products.AV-Comparatives invites IT-Security vendors to its certification process. https://www.av-comparatives.org/contact/AV-Comparatives believe that staying informed about the latest advancements in IT security is crucial for adapting to the ever-changing threat landscape, and its IT Security Products Overview is provided to guide on that journey. For those seeking more details of certified products, AV-Comparatives' website offers detailed reports of all the individual tests and the respective results achieved by each of the tested products. These can further assist in finding the right product.Tests of security products for other platforms such as Mac and Android, and other product types such as VPNs, are also provided by AV-Comparatives. Again, detailed test reports can be found on the institute's website. AV-Comparatives remains committed to providing valuable insights and resources to empower individuals and businesses in their pursuit of robust cybersecurity. https://www.av-comparatives.org/enterprise/ About AV-Comparatives is an independent organisation offering systematic testing to examine the efficacy of security software products and mobile security solutions. Using one of the largest sample collection systems worldwide, it has created a real-world environment for truly accurate testing. AV-Comparatives offers freely accessible av-test results to individuals, news organisations and scientific institutions. Certification by AV-Comparatives provides a globally recognised official seal of approval for software performance. Contact: Peter Stelzhammer, e-mail: media@av-comparatives.org, phone: +43 720115542
香港2024年3月28日 /美通社/ -- 根據數據分析公司TechTarget旗下的Enterprise Strategy Group在 2023 年 11 月發佈的報告，網絡攻擊已經成為一種生存風險，近 89% 的組織將勒索軟件列為挑戰其生存能力的五大威脅之一。[1] 而這只是企業數據面臨的眾多風險之一——內部威脅、數據洩露、硬件故障和自然災害也會造成巨大的損失。此外，正如最近發佈的《2024 年 IBM X-Force 威脅情報指數》指出的那樣，隨著生成式 AI 市場的發展，可能會促使網絡犯罪分子進一步投資新的攻擊工具，並將人工智能作為攻擊面。企業還應認識到，網絡犯罪分子並不需要新的戰術或技術，就能通過其現有的基礎設施入侵其AI模型。[2] IBM 推出AI 增強的數據彈性功能，打造更安全的存儲解決方案應對勒索軟件及其他威脅 為了幫助客戶通過更早、更準確的檢測來應對這些威脅，我們在新一代 IBM Storage FlashSystem 產品中發佈新的 AI 增強版 IBM FlashCore 模塊技術，以及新版 IBM Storage Defender 軟件，幫助組織提高其檢測和響應勒索軟件及其他網絡攻擊的能力。 新提供的第四代 FlashCore 模塊 (FCM) 技術支持 IBM Storage FlashSystem 系列中的AI功能。FCM 與 Storage Defender 協作，通過 AI 支持的傳感器提前告知網絡威脅，在主要工作負載和輔助工作負載之間提供端到端的數據彈性，幫助企業更快地恢複數據。 提前檢測數據流中的威脅 現有 IBM FlashSystem 產品可掃描接收所有數據（包括塊數據），且不影響寫入數據的性能，它使用內聯數據損壞檢測軟件和基於雲的 AI功能來識別異常，從而對可能的網絡攻擊進行檢測和響應，並通過不可改變的副本迅速恢復。FCM4 支持的新技術旨在使用機器學習模型持續監視從每次 I/O 收集的統計信息，一分鐘內即可檢測勒索軟件之類的異常。[3] MAPSYS 執行董事 Daneyand DJ Singley 表示：「網絡威脅正在不斷演進，早期檢測成為我們幫助客戶應對攻擊的關鍵一步。我們已採用 IBM Flashsystem和FCM3來幫助客戶實現快速恢復，借助全新 FlashSystem 陣列中的 FCM4 技術，我們預計能夠立即採取行動來阻止攻擊。」 IBM FlashSystem 產品已經能夠監測數據的可壓縮性、隨機性或不確定性等參數，並將此信息傳遞給 IBM Storage Insights 軟件，以便在檢測到工作負載異常時向操作人員發出警報，例如，當勒索軟件開始加密應用程式的數據時。全新 FlashSystem 陣列中的 FCM4 技術旨在實時捕獲和匯總每次 I/O 的詳細信息。FlashSystem 使用機器學習模型將勒索軟件、惡意軟件與正常行為區分開來，讓組織立即採取行動，在攻擊發生時保持正常運轉。 IDC 基礎架構研究副總裁 Dave Pearson 表示：「組織需要採取'深度防禦'的方法來應對勒索軟件和其他網絡攻擊，這在惡意軟件越來越複雜的今天尤為重要。存儲基礎架構是提高網絡彈性的另一層防護，IBM 使用基於 AI 的功能構建了全新的 FlashCore 模塊，可以加速勒索軟件檢測，減少其傳播和影響，並加快恢復速度。」 更智能地識別工作負載中的威脅 IBM Storage Defender 軟件可在混合多雲的IT 環境中提供端到端的數據彈性，包括虛擬機 (VM)、數據庫、應用程式、文件系統、SaaS 工作負載和容器。新版本的 IBM Storage Defender 擴展了威脅檢測功能，來加強副本的可信度，以此為基礎，幫助相關團隊在網絡攻擊後快速恢復。此外，IBM Storage Defender 還包含由 IBM 研究院開發的基於 AI 的傳感器，這些傳感器可以快速精准地檢測勒索軟件和其他高級威脅。IBM Storage Defender 可向安全工具發出高保真度警報，縮小安全漏洞的影響範圍，幫助企業更快地從攻擊中恢復。 IBM已將工作負載和存儲庫存管理功能添加到 IBM Storage Defender 中，幫助組織評估其應用程式和數據，將其資產正確地整合到業務連續性計劃中，以便在遭遇網絡攻擊後恢復到「最小可行公司（minimum viable company）」狀態。IBM Storage Defender還添加了編排和自動恢復 VMware 應用程式的功能。 IBM Storage Defender的獨特之處還在於，它能夠輕鬆地與其他 IBM Storage 和 IBM Security 解決方案相集成，包括 IBM QRadar、IBM Guardium、IBM FlashSystem、IBM Storage Scale、IBM Storage Ceph 和 IBM Fusion。除 IBM 解決方案外，它已經集成了Cohesity解決方案，未來還將與其他第三方數據平台相集成，為企業帶來端到端的數據彈性。 搭配使用效果更佳 不論是 FlashSystem 還是 IBM Storage Defender，都可以幫助組織提高數據彈性，但將它們搭配起來效果更佳。例如，存儲管理員現在可以創建保護組，並可以根據用戶定義的策略自動進行備份。對於已驗證並證實不存在威脅的不可變數據副本，現在可以復原或恢復到多個目標位置，包括從網絡攻擊恢復時的不同位置。此外，企業可以將不可變副本複製到另一個 IBM Storage Defender 集群，獲得額外保護。 IBM還設計了一些功能，允許管理員自動創建受保護的副本快照，這些具有網絡彈性的數據時間點副本無法通過用戶錯誤、惡意操作或網絡攻擊進行更改或刪除。將這些備份副本與生產數據隔離開來，可以幫助企業在發生數據丟失事件後更快地恢複數據。 網絡攻擊者目前正在部署基於 AI 的網絡攻擊，必須以其人之道還治其人之身。全新的 FlashCore 模塊硬件和 Storage Defender 軟件都嵌入了IBM 的 AI 功能，幫助企業更好地迎接挑戰。IBM 的產品組合不僅將為客戶（包括全球主要的金融和醫療企業）提供全面的數據彈性，幫助他們第一時間規避威脅，還能在攻擊者突破防線之後快速恢復。 如需在虛擬演示中體驗IBM FlashSystem，請訪問https://www.ibm.com/demos/it-infrastructure/IBM_Storage_Virtualize/index.htm 瞭解更多信息，請訪問https://www.ibm.com/cn-zh/products/storage-defender [1] 2023 年勒索軟件防備：點亮防備和緩解之路，由TechTarget旗下的企業戰略集團發佈，2023 年 11 月 [2] IBM 最新報告： 身份信息成網絡攻擊重要目標，企業從安全漏洞恢復的時間更加緊迫, 2024年2月 [3] 免責聲明：IBM 研究院的內部實驗顯示，在勒索軟件開始加密過程後的 1 分鐘內即可檢測到勒索軟件。此實驗在具有 6 個 FCM 的 FlashSystem 5200 上完成，並加載了 4.1版本固件。FlashSystem 5200 搭載了 8.6.3 GA 級別的軟件。連接到 FlashSystem 5200 的主機運行在帶有 XFS Filesystem的 Linux系統。在該特殊情況下，使用了名為 WannaLaugh 的 IBM 勒索軟件模擬器。底層系統必須與加載的 FCM4.1 和 8.6.3 版 GA 級軟件兼容才能獲得相關結果。 關於 IBM IBM 是全球領先的混合雲與人工智能、以及企業服務提供商，為全球175個國家和地區的客戶服務，幫助企業把握其數據洞察、簡化業務流程、降本增效，獲得行業競爭優勢。 IBM 混合雲平台和紅帽OpenShift 為全球超過4,000家政府和企業機構的關鍵性基礎設施提供有力支撐，例如來自金融服務、電訊和醫療健康等行業的客戶，幫助他們快速、高效、安全地實現數碼轉型。 IBM 在人工智能、量子運算、特定行業的雲解決方案以及企業服務等方面的突破性創新，使其可以為客戶提供開放和靈活的選擇。 IBM 對信任、透明、責任、包容和服務的歷久彌新的承諾，是我們業務發展的基石。查詢更多資料，請瀏覽：www.ibm.com/ 關於 IBM 香港，請登入Facebook 頁面 www.facebook.com/IBMHongKong 傳媒查詢： 郭韜 gguotao@cn.ibm.com
Latest release of all-in-one data protection solution features new malware detection, role-based access control and faster backup and recovery SINGAPORE, March 22, 2024 /PRNewswire/ -- Veritas Technologies, the leader in secure multi-cloud data management, today announced enhancements to Veritas Backup Exec, the unified backup and recovery solution trusted by more than 45,000 small and midsize businesses (SMBs) worldwide. The latest updates include malware detection capabilities, role-based access control and additional optimizations for fast backup and recovery of business-critical data. With ransomware attacks on the rise, data security is a growing concern for all businesses. Veritas research found that over the last two years, 65% of businesses had fallen victim to a ransomware attack in which bad actors infiltrated their systems. A majority also said data security risks are increasing. Small businesses can be especially vulnerable to ransomware attacks, without the in-house expertise to manage the complexities of data security. Many also forgo cyber insurance with a mistaken assumption that by virtue of their smaller size, they are more likely to fly under the radar of cybercriminals. Simon Jelley, general manager for Backup Exec at Veritas, said: "Make no mistake, SMBs face the same danger as large enterprises. Hackers target smaller companies just as frequently and with more devastating consequences. Only one thing can guarantee recovery if attackers get in – having a reliable backup system. Veritas Backup Exec provides a simple-to-use, all-in-one solution for protecting SMBs' critical data wherever it lives – in SaaS or specialized applications and workloads, on premises or in the cloud." The unified design of Veritas Backup Exec eliminates the need for multiple point products and offers SMBs a powerful, cost-effective way to keep pace with the changing data and threat landscape. Customers can also manage their entire data estate from a single console. Veritas continuously strengthens the solution's capabilities and defensive measures, adhering to a rapid development cycle. The latest release of Veritas Backup Exec introduces several new features: Malware detection – Equips SMBs with another line of defense against viruses propagating within their data environment. Veritas Backup Exec malware detection, powered by Microsoft Defender, can be used to scan both VMware and Hyper-V backup sets at any time or prior to recovery. Role-based security – Limits access to data based on a user's specific role. In the event an account is compromised by hackers, the hackers can only corrupt the small volume of data associated with that specific user's account. Faster backup and recovery – Optimizes protection performance with forever incremental backup of VMware and Hyper-V. Protection of virtual machines is now faster with parallel backup of multiple virtual disks and the included ability to recover virtual machines instantly. Steve Walcott, server administrator at WalCorp, said: "Ransomware attacks have become inevitable in today's world. Veritas Backup Exec helps us stay prepared and ready to recover quickly. The all-in-one design is cost-effective and gives us everything we need to keep our data secure, making it simple to protect data across environments." Christophe Bertrand, practice director at Enterprise Strategy Group, said: "Whether they realize it or not, SMBs have a target on their backs. Hackers know they lack resources, and our research confirms that SMBs think ransomware is more complex than other attacks and are more likely to pay extortion demands. Veritas is aiming to 'democratize' cyber resilience through Backup Exec, giving SMBs data defense tools to help them detect and recover from ransomware attacks with full confidence." Veritas Backup Exec is available as a subscription service and can be installed in 10 minutes or less. Once installed, completing the first backup takes only five minutes. Find a Veritas-certified partner or sign up for the Veritas Backup Exec free 60-day trial. To learn more about how the solution helps SMBs, watch the webinar on pinpointing cyber threats and recovering quickly from ransomware attacks. About Veritas Veritas Technologies is the leader in secure multi-cloud data management. Over 80,000 customers—including 91% of the Fortune 100—rely on Veritas to help ensure the protection, recoverability and compliance of their data. Veritas has a reputation for reliability at scale, which delivers the resilience its customers need against the disruptions threatened by cyberattacks, like ransomware. No other vendor is able to match Veritas' ability to execute, with support for 800+ data sources, 100+ operating systems and 1,400+ storage targets through a single, unified approach. Powered by Cloud Scale Technology, Veritas is delivering today on its strategy for Autonomous Data Management that reduces operational overhead while delivering greater value. Learn more at Veritas.com. Follow us on X at @VeritasTechLLC. Veritas and the Veritas Logo are trademarks or registered trademarks of Veritas Technologies LLC or its affiliates in the US and other countries. Other names may be trademarks of their respective owners.
台灣 – 2024 年 3 月 12 日—智慧型資料基礎架構公司NetApp® (NASDAQ:NTAP) 今日宣布推出網路韌性功能，以協助客戶在勒索軟體的威脅下，更妥善地保護資料並加速復原。NetApp 率先將人工智慧 (AI) 和機器學習 (ML) 直接整合到企業主儲存系統中，以即時對抗勒索軟體。NetApp 的網路韌性功能可保護企業內部部署或雲端環境中的主要和備份資料。 根據 Forrester 的調查，網路犯罪分子正將勒索軟體攻擊瞄準關鍵基礎設施和供應鏈，一旦造成營運中斷，可能造成數百萬美元的損失。因此，根據 NetApp 2023 年資料複雜性報告，有 87% 的高階主管級和董事會成員將勒索軟體視為企業的高優先級或最高優先級威脅。網路犯罪者突破邊界防禦、網路和身分識別機制後，儲存裝置就成了企業守護關鍵資料的最後一道防線。隨著勒索軟體的威脅逼近，企業需要的解決方案不僅是資料保護方案，也需要能快速復原遺失資料、讓營運回歸正軌的解決方案。NetApp 正在更新網路韌性解決方案，並利用AI 之力，讓客戶有信心其資料在需要時安全無虞且可存取。 NetApp 安全長 Mignona Cote 表示：「NetApp 正在採取積極主動的方法，利用人工智慧保護客戶資料不受網路威脅。我們是首家明確為資料儲存產品提供勒索軟體金錢賠償保證的儲存供應商。今天，我們更進一步發布全新功能，提供客戶全面、持續且簡易的資料防護，鞏固公司領導地位。」 NetApp 專注於設計資料儲存和管理系統，將資料保護和安全性最大化，同時滿足資料治理和法規遵循標準，NetApp 最新推出的功能如下： ONTAP 自主型勒索軟體防護與人工智慧 (ARP/AI) 將引領新一代即時企業儲存勒索軟體防護，提供增強的準確性和效能，以偵測和緩解新型、更複雜的網路威脅。NetApp 在 3 年前首創在企業主儲存中導入可即時自主偵測勒索軟體的功能。現在，NetApp 將進一步引領業界，運用直接內建於企業主儲存裝置中的適應性 AI/ML 模型，即時觀察檔案層級的訊號，以超過 99% 的精準度和召回率偵測最新的勒索軟體攻擊。NetApp 將在下一季提供 ARP/AI 的首個技術預覽版。 NetApp BlueXP 勒索軟體防護功能，現已開放公開預覽，提供單一控制平台，智慧協調和執行端到端、以工作負載為中心的勒索軟體防護方案。客戶只需輕輕一點，就能識別及保護關鍵工作負載的資料，精準自動地偵測並回應潛在攻擊，並在數分鐘內復原工作負載，保護寶貴的資料並將昂貴的中斷成本降到最小。 應用程式感知型勒索軟體防護透過 NetApp SnapCenter 5.0為應用程式提供恆久的勒索軟體保護。SnapCenter 現在支援 NetApp 領先的勒索軟體防護技術 (原本是用於非結構化資料的保護)，延伸到與應用程式相容的備份功能。SnapCenter 5.0 支援關鍵的 ONTAP 功能，如防竄改的快照副本鎖定、SnapLock 保護的磁區、SnapMirror 業務連續性等等，以強化應用程式和虛擬機器的資料保護。SnapCenter 5.0 支援NetApp AFF、ASA 和 FAS 在內部部署以及雲端中保護應用程式。 NetApp BlueXP 災難復原現已全面上市，提供與 VMware 基礎架構的無縫整合，在內部部署與主流公有雲環境提供儲存選項。此全方位解決方案免去另行建置備用災難復原 (DR) 基礎架構的需求，可大幅降低成本。透過 NetApp BlueXP 災難復原，容錯移轉和容錯恢復過程得以簡化，能順暢地從內部部署的 VMware 基礎架構轉移至公有雲，或是轉移回內部部署資料中心。 NetApp Keystone 勒索軟體復原保證將 NetApp 現有勒索軟體復原保證延伸到業界領先的儲存即服務產品 NetApp Keystone。憑藉此保證，NetApp 將在發生勒索軟體攻擊時，保證透過快照復原資料。如果快照資料副本無法透過 NetApp 復原，我們將提供賠償*。 NetApp 大中華區、東盟和韓國技術總監游慶洪表示：「在當今高度分散式的IT環境中，台灣企業必須超越傳統的邊界，以加強其網路韌性和災難復原能力。NetApp採取以數據為中心、由內而外的方法來強化網路韌性，將AI驅動的保護直接嵌入到儲存基礎架構中，提供最關鍵的防禦措施—即資料所在之處，無論是在自有資料中心還是雲端的任何地方。」 IDC 雲端資料管理研究總監 Archana Venkatraman 表示：「當今資安團隊面臨著保護企業資料的龐大挑戰，尤其得提防勒索軟體等不斷進化的威脅。NetApp 提供安全的統一儲存基礎架構，讓儲存成為勒索軟體防護的基礎，能減輕資安團隊的負擔。企業若想強化網路韌性和轉移保護，會更傾向尋求採取安全設計方法，並開發統一儲存與資料服務的供應商。」 WWT 解決方案架構師 Derek Elbert 表示：「在我們的先進技術中心使用 NetApp 後，我們大幅簡化了 VMware 虛擬機器及其底層資料儲存的複製過程，以滿足或超越復原基準。透過 NetApp 的解決方案，我們成功地為缺少現有災難復原策略的雲端工作負載或虛擬機器建立了復原政策，並透過 NetApp BlueXP 集中管理。這徹底改變了我們為 VMware 執行災難復原的方式。」 兒童癌症研究所 (Children’s Cancer Institute) 副所長 Mark Cowley 表示：「為了儲存敏感的基因組和健康資料，我們必須使用具有內建多層安全防護的正確技術。有了 NetApp，我們能很有信心地僅授予授權研究人員正確資料的存取權限。網路防禦的最薄弱環節往往是網頁式系統，因此我們實作角色型存取控制，並提高所有工具的復原力。」 NetApp 最新的網路韌性更新賦予企業在複雜的混合雲和多雲環境中主動應對網路安全威脅的能力，利用 AI 辨識威脅並防止對其營運的干擾。 若要進一步更 NetApp 網路韌性解決方案，請造訪：https://www.netapp.com/cyber-resilience/ *須遵守特定條款與條件。客戶必須申請擔保範圍。 延伸閱讀： · 全球最安全的儲存技術更上一層樓 · 揭密 NetApp SnapCenter 5.0
費爾法克斯，維吉尼亞州, March 07, 2024 (GLOBE NEWSWIRE) -- 第 18 屆年度銷售與客戶服務 Stevie® 獎入圍名單今日揭曉。這是一項國際競賽，旨在表彰客戶服務、聯絡中心、業務開發和銷售領域的卓越成就。 全球眾多組織和個人在銷售主管、解決方案提供者、聯絡中心、新產品和服務等獎項類別中獲得表彰。 獲得五個或五個以上入圍提名的組織包括 Allianz Services Pvt Ltd（印度喀拉拉邦特里凡得瑯）、Avetta（美國猶他州萊希市）、Blackhawk Network（美國加州普萊森頓）、Capital Rx（美國紐約州紐約市）、CivicPlus（美國堪薩斯州曼哈頓）、Datasite（美國明尼蘇達州明尼亞波利斯）、DHL Express Vietnam（越南胡志明市）、DHL Express（全球）、Element Electronics（美國南卡羅來納州溫斯伯勒）、IBM（美國紐約州阿蒙克市）、Inspiro（菲律賓馬卡蒂市）、Intuit（加拿大安大略省多倫多市）、Loveholidays（英國倫敦）、OpenGov（美國加州三藩市）、Purpol Marketing Limited（英國奇彭納姆）、QNB Finansbank（土耳其伊斯坦堡）、Qualitest Group（美國新澤西州布里奇沃特）、Sales Partnerships, Inc.（美國科羅拉多州布魯姆菲爾德）、SAP（全球）、Support Services Group, Inc.（美國德州韋科）、Toco Warranty（美國加州洛杉磯）、TransPerfect Translations（美國紐約州紐約市）、UPMC Health Plan（美國賓州匹茲堡）、ValueSelling Associates Inc.（美國加州卡爾斯巴德）、VIZIO Inc.（美國加州爾灣）、VMware (Broadcom)（美國加州帕洛阿爾托）和 Voya Financial（美國紐約州紐約市）。 欲了解各類入圍者的完整名單，請造訪 www.StevieAwards.com/Sales。 所有入圍提名最終將被評為 Stevie 獎金獎、銀獎和銅獎得主。獲獎名單將於 4 月 12 日星期五在內華達州拉斯維加斯的百樂宮酒店舉行的盛大宴會上揭曉。門票現已開始販售。 這些獎項由 Stevie 獎頒發。Stevie 獎是數個全球領先的商業獎頒獎典禮的組織者，包括 International Business Awards®（國際商務獎）和The American Business Awards®（美國商務獎）。 在今年的競爭中，共有來自幾乎每個行業的各種規模組織的 2,300 多項提名接受了評審。入圍者由全球 200 多名專業人士透過 7 個專門評審委員會打出的平均分數決定。參賽作品涉及 60 多個客戶服務和聯絡中心成就類別，包括「年度聯絡中心」、「客戶服務創新獎」和「年度客戶服務部門」；60 個銷售和業務發展成就類別，包括「年度銷售總監」、「年度銷售培訓實務」和「銷售自動化成就」；以及表彰新產品、新服務和解決方案提供者等的類別。 所有入圍決賽的客戶服務部門都將參與「人民選擇 Stevie® 最受歡迎客戶服務獎」的投票。從今天起至 3 月 29 日，公眾可在「人民選擇 Stevie® 最受歡迎客戶服務獎」評選活動中為他們最喜愛的客戶服務提供者投票。投票開放於 http://peopleschoice.stevieawards.com。每個類別中得票最多的被提名者將獲得一個特別的水晶「人民選擇 Stevie 獎」。多個行業的「人民選擇 Stevie 獎」獲獎者將於 4 月 12 日在拉斯維加斯舉行的頒獎晚會上接受表彰。 特別獎項「銷售合作夥伴關係銷售道德獎」的提名將持續到 3 月 15 日。該獎項的提名不收取任何報名費。該獎項將表彰自 2022 年 7 月初以來在道德銷售實踐方面的傑出典範。獲獎者也將在 4 月 12 日的頒獎典禮上公布和表彰。 關於 Stevie 獎Stevie 獎分為九個項目：亞太地區 Stevie 獎、德國 Stevie 獎、中東和北非地區 Stevie 獎、The American Business Awards®（美國商業獎）、The International Business Awards®（國際商業獎）、傑出僱主 Stevie 獎 、商界女性 Stevie 獎、銷售與客戶服務 Stevie 獎以及新設立的Stevie 卓越技術獎。每年，Stevie 獎都會收到來自 70 多個國家/地區的 12,000 多個組織的參選報名。Stevies 認可在全球職場中有出色表現的人們，並向所有類型和規模的組織及其背後的人員致敬。如欲了解有關 Stevie 獎項的更多資訊，請瀏覽 http://www.StevieAwards.com。 第 18 屆年度銷售與客戶服務 Stevie 獎的贊助商包括 Sales Partnerships, Inc.、Support Services Group, Inc. 和 ValueSelling Associates, Inc. 傳媒聯絡人：Nina Moore+1 (703) 547-8389Nina@StevieAwards.com 此公告隨附的照片可在以下網址查看：https://www.globenewswire.com/NewsRoom/AttachmentNg/d842dc2e-f7a4-40ca-a10c-1690e076d935
Amid increasing ransomware threats, new capabilities expand NetApp leadership in providing the quickest response and recovery to cyber disastersSINGAPORE - Media OutReach Newswire - 6 March 2024 - NetApp® (NASDAQ: NTAP), the intelligent data infrastructure company, today announced cyber-resiliency capabilities that will equip customers to better protect and recover their data in the face of ransomware threats. NetApp is one of the first to integrate artificial intelligence (AI) and machine learning (ML) directly into enterprise primary storage to fight ransomware in real-time. The NetApp cyber-resiliency capabilities protect both primary and secondary data for organizations whether it is stored on-premises or in the cloud. Cybercriminals are increasingly aiming ransomware attacks at critical infrastructure and supply chains where operational disruptions can cost millions of dollars, according to Forrester. As a result, 87 percent of C-suite and board-level executives ranked ransomware as a high, or the top, priority for their organization, according to the NetApp 2023 Data Complexity report. When cybercriminals breach perimeters, networks, and identities storage becomes the last line of defense for organizations' most critical data. With the threat of ransomware looming, organizations need solutions that not only protect their data but also quickly recover lost data and return to normal operations. NetApp is updating its cyber-resiliency solutions and leveraging the power of AI to give customers confidence that their data will be safe and accessible when they need it. "NetApp is taking an aggressive and proactive approach to protecting our customers' data against cyber threats using artificial intelligence. We are the first storage vendor to explicitly and financially guarantee our data storage offerings against ransomware," said Mignona Cote, CSO at NetApp. "Today, we are furthering that leadership with updates that make defending data comprehensive, continuous, and simple for our customers." NetApp is focused on designing data storage and management systems that maximize data protection and security while meeting data governance and compliance standards, with new updates that include: ONTAP Autonomous Ransomware Protection with Artificial Intelligence (ARP/AI) will spearhead the next generation of real-time enterprise storage ransomware protection, giving increased accuracy and performance required to detect and mitigate new, more sophisticated cyber threats. NetApp pioneered autonomous real-time detection of ransomware directly in primary enterprise storage three years ago. Now, NetApp will be leading the charge to use adaptive AI/ML models built directly into enterprise primary storage to look at file-level signals in real-time to detect even the newest ransomware attacks with planned 99%+ precision and recall. NetApp will be offering the first technology preview of ARP/AI within the next quarter. NetApp BlueXP Ransomware Protection, now in public preview, provides a single control plane to intelligently coordinate and execute an end-to-end, workload-centric ransomware defense. Customers can now identify and protect critical workload data with a single click, accurately and automatically detect and respond to a potential attack, and recover workloads within minutes, safeguarding their valuable data and minimizing costly disruption. Application-Aware Ransomware Protection via NetApp SnapCenter 5.0 offers immutable ransomware protection for applications. SnapCenter will now apply NetApp's leading ransomware protection technologies, previously used with unstructured data, to application-consistent backup. SnapCenter 5.0 includes support for key ONTAP features like tamperproof Snapshot copy locking, SnapLock protected volumes, and SnapMirror Business Continuity to enable more robust data protection for applications and virtual machines. SnapCenter 5.0 supports protection of applications on-premises with NetApp AFF, ASA, and FAS, as well as in the cloud. NetApp BlueXP Disaster Recovery, now generally available, offers seamless integration with VMware infrastructure and provides storage options for both on-premises and major public cloud environments. This comprehensive solution eliminates the need for separate standby disaster recovery (DR) infrastructure, reducing costs. With NetApp BlueXP disaster recovery, failover and failback processes are simplified, allowing smooth transitions from on-premises VMware infrastructure to the public cloud or to an on-premises data center. NetApp Keystone Ransomware Recovery Guarantee extends NetApp's current Ransomware Recovery Guarantee to our leading storage-as-a-service offering, NetApp Keystone. With this guarantee, NetApp will warrant snapshot data recovery in the event of a ransomware attack. If snapshot data copies can't be recovered through NetApp, we will offer compensation*. "In today's highly distributed IT environment, organizations in Asia Pacific must look beyond the traditional perimeter to strengthen their cyber resilience and disaster recovery capabilities," said You Qinghong, Solutions Engineering Lead, Greater China, ASEAN and South Korea, NetApp. "NetApp's data-centric, inside-out approach to cyber resilience embeds AI-driven protection directly into the storage infrastructure, providing defense at its most critical point – where the data resides, in owned data centers or anywhere in the cloud." "Today's cybersecurity teams face the monumental task of protecting their companies' data from ever-evolving threats, especially ransomware," said Archana Venkatraman, Research Director, Cloud Data Management, IDC. "NetApp's approach of delivering a secure, unified storage infrastructure makes storage foundational for ransomware protection and reduces the burden on cybersecurity teams. Companies looking to fortify their cyber resiliency and shifting protection left will increasingly look to vendors that take a secure-by-design approach and develop unified storage and data services." "Using NetApp in our Advanced Technology Center, we significantly simplified our replication process for VMware virtual machines and their underlying datastores to meet or exceed recovery benchmarks," said Derek Elbert, Solutions Architect at WWT. "With NetApp's solutions, we successfully established the recovery policies for cloud volumes workloads or virtual machines with no existing DR strategy, managing everything through NetApp BlueXP. This transforms how we operate disaster recovery for VMware." "To store sensitive genomics and health data, we have to use the right technology with layers of security built in," said Mark Cowley, Deputy Director at Children's Cancer Institute. "With NetApp, we can be very confident that we are sharing the right data only to authorized researchers. The last line of defense is your weakest web-based system, so we've implemented role-based access and added resilience to all of our tools." The latest cyber resiliency updates from NetApp empower organizations to proactively address cybersecurity threats in complex hybrid and multicloud environments, leveraging AI to identify threats and prevent disruptions to their operations. To learn more about the NetApp cyber-resiliency offerings visit: www.netapp.com/cyber-resilience/ *Specific terms and conditions will apply. Customers must apply for coverage by the guarantee. Additional Resources The Most Secure Storage on the Planet Gets Even BetterUnveiling NetApp SnapCenter 5.0 Hashtag: #NetApp #CyberResilience #Ransomware #AI https://www.netapp.com/https://www.linkedin.com/company/netapp/https://twitter.com/NetAppThe issuer is solely responsible for the content of this announcement.About NetAppNetApp is the intelligent data infrastructure company, combining unified data storage, integrated data services, and CloudOps solutions to turn a world of disruption into opportunity for every customer. NetApp creates silo-free infrastructure, harnessing observability and AI to enable the industry's best data management. As the only enterprise-grade storage service natively embedded in the world's biggest clouds, our data storage delivers seamless flexibility. In addition, our data services create a data advantage through superior cyber resilience, governance, and application agility. Our CloudOps solutions provide continuous optimization of performance and efficiency through observability and AI. No matter the data type, workload, or environment, with NetApp you can transform your data infrastructure to realize your business possibilities. Learn more at www.netapp.com or follow us on X, LinkedIn, Facebook, and Instagram. NETAPP, the NETAPP logo, and the marks listed at www.netapp.com/TM are trademarks of NetApp, Inc. Other company and product names may be trademarks of their respective owners.
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