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Located in Hanoi’s historic Tay Ho district, the hotel draws inspiration from the life of Princess Từ Hoa and her enduring legacy of artistry, cultural exchange, and community upliftment.BANGKOK, THAILAND - Media OutReach Newswire - 29 April 2025 - Dusit Hotels and Resorts, the hotel arm of Dusit International, one of Thailand's leading hotel and property development companies, has announced the upcoming opening of Dusit Le Palais Tu Hoa Hanoi – a refined urban sanctuary set to welcome guests from 9 May 2025 in the heart of the Vietnamese capital. Set to open on 9 May 2025, Dusit Le Palais Tu Hoa Hanoi is located on the tranquil shores of West Lake. Marking Dusit's debut in Hanoi, and its second managed hotel in Vietnam following the success of Dusit Princess Moonrise Beach Resort Phu Quoc, the new property brings Dusit's signature Thai-inspired gracious hospitality to the tranquil shores of West Lake, offering an elegant blend of modern luxury and timeless Vietnamese charm. Inspired by the legacy of Princess Từ Hoa, a royal figure celebrated for her pioneering contributions to the silk industry in the Nghi Tàm area near West Lake, the hotel captures the spirit of craftsmanship, community, and cultural pride that defines the neighbourhood. A daughter of Emperor Lý Thần Tông, who reigned from 1128 to 1138, Princess Từ Hoa famously left the royal court to cultivate mulberry trees and teach silk weaving to the local people. Her legacy lives on in the area's continued association with quality craftsmanship – and now, in the design and spirit of Dusit Le Palais Tu Hoa Hanoi, where traditional elegance is thoughtfully reimagined for the modern era. Comprising 207 beautifully appointed rooms and suites with panoramic views of the lake or city skyline, the hotel has been designed as a serene retreat for business and leisure travellers alike. Each space combines contemporary comfort with subtle Vietnamese detailing, all enhanced by the intuitive service and warm hospitality for which Dusit is known. Guests can enjoy a curated collection of dining experiences celebrating both local and international flavours. Soi Restaurant showcases bold and authentic Thai cuisine, while Vinci Italian Restaurant and Rooftop Bar offers refined Italian fare alongside sweeping views of the city. Phở Lụa presents a cosy al fresco setting dedicated to Vietnam's beloved noodle soup, and Dusit Gourmet provides an inviting space for artisanal pastries, afternoon tea, and freshly brewed coffee. The hotel also features four private dining rooms designed for exclusive gatherings and VIP occasions. Alongside a fully equipped gym and spaces for wellness activities, the hotel also offers three elegant ballrooms and a rooftop event space with spectacular views over West Lake – ideal for weddings, corporate functions, and social celebrations. "We are honoured to expand our presence in Vietnam and bring Dusit's distinctive Thai-inspired gracious hospitality to Hanoi for the very first time," said Gilles Cretallaz, Chief Operating Officer, Dusit International. "Inspired by the remarkable legacy of Princess Từ Hoa, Dusit Le Palais Tu Hoa Hanoi is much more than a new hotel—it is a celebration of cultural heritage, artistic spirit, and heartfelt service. By seamlessly blending the elegance of Vietnamese tradition with the warmth of Thai hospitality, we aim to create enriching experiences that resonate deeply with our guests and foster meaningful connections with the local community." Conveniently located on Au Co Street, just 20 minutes by car from Noi Bai International Airport, Dusit Le Palais Tu Hoa Hanoi provides easy access to many of the city's cultural landmarks and attractions. To celebrate its opening, the hotel is offering a special Princess' Welcome package exclusively for Dusit Gold members. Benefits include exclusive rates, a bespoke welcome drink, daily breakfast for two at Soi Restaurant, early check-in, late check-out, and a complimentary room upgrade (subject to availability), plus up to 25% off dining. Dusit Gold membership is free and available online at dusit.com/enrollment. Members enjoy a wide range of year-round privileges at participating Dusit Hotels and Resorts worldwide. For reservations and enquiries, please visit dusit.com/dphv or contact dphv@dusit.com. Hashtag: #dusitinternational #DusitLePalaisTuHoaHanoi The issuer is solely responsible for the content of this announcement.About Dusit Hotels and Resorts Dusit Hotels and Resorts is the hotel arm of Dusit International, one of Thailand's leading hotel and property development companies. With a heartfelt belief and commitment to introducing Thai-inspired gracious hospitality to the world, Dusit Hotels and Resorts offers guests a uniquely special stay in high-style surroundings and a personalised approach to service. The group's portfolio of hotels, resorts and luxury villas includes close to 300 properties operating under a total of eight brands (Devarana – Dusit Retreats, Dusit Thani, Dusit Suites, Dusit Collection, dusitD2, Dusit Princess, ASAI Hotels, and Elite Havens) across 18 countries worldwide. For more information, please visit dusit.com About Dusit InternationalEstablished in 1948, Dusit International or Dusit Thani Public Company Limited (DUSIT) is a leading hospitality group listed on the Stock Exchange of Thailand. Its operations comprise five distinct yet complementary business units: Dusit Hotels and Resorts, Dusit Hospitality Education, Dusit Foods, Dusit Estate, and Hospitality-Related Services. Dusit International's diversified investments in real estate development, hospitality-related services, and the food sector are part of its long-term strategy for sustainable growth, which focuses on three key areas: balance, expansion and diversification. For more information, please visit dusit-international.com
Elevated luxury meets natural beauty in one of Indonesia’s most exciting travel destinations.BANGKOK, THAILAND - Media OutReach Newswire - 11 March 2025 - Dusit International, one of Thailand's leading hotel and property development companies, has signed a hotel management agreement with PT Komodo Property Management to manage Kaliwatu Residences – Dusit Collection, an exclusive new luxury retreat in Labuan Bajo, Flores island, one of Indonesia's fastest-growing tourism destinations. This signing marks Dusit's first Dusit Collection branded hotel in Indonesia, complementing the success of its subsidiary, Elite Havens—the region's premier luxury villa rental provider—which already manages properties in Bali and Lombok. Located on the western tip of Flores, just 10 minutes by car from Komodo International Airport and the vibrant town of Badjo—the gateway to Komodo National Park, renowned for its legendary Komodo dragons and world-class diving—Kaliwatu Residences – Dusit Collection promises a serene escape in a private hillside setting, surrounded by natural beauty and offering panoramic sea views. Located on the western tip of Flores, just 10 minutes by car from Komodo International Airport and the vibrant town of Badjo—the gateway to Komodo National Park, renowned for its legendary Komodo dragons and world-class diving—Kaliwatu Residences – Dusit Collection promises a serene escape in a private hillside setting, surrounded by natural beauty and offering panoramic sea views. Developed in phases, with full completion scheduled for Q2 2028, the project will feature 63 spacious, well-appointed private villas with plunge pools, 194 contemporary apartments, and a clubhouse housing a restaurant, bars, shops, a gym, a spa, and a rooftop swimming pool. As part of Dusit's luxury Dusit Collection brand—dedicated to exceptional hotels and residences in iconic locations—the new property embodies sleek, contemporary architecture inspired by European style and standards. Each villa has been meticulously designed with unique shapes and orientations to blend seamlessly with its natural surroundings, ensuring an exclusive and immersive experience for guests. Beyond its luxurious offerings, the property will provide easy access to Labuan Bajo's rich cultural and natural attractions, including stunning pink beaches, fascinating underground caves, cascading waterfalls, breathtaking hiking trails with panoramic viewpoints, and extraordinary encounters with Komodo dragons—the world's largest lizards—within Komodo National Park. Recognised for its unique wildlife and pristine marine environment, Labuan Bajo has been designated the best of Indonesia's five super priority destinations—with a target of attracting 1.5 million tourists annually. Ongoing infrastructure improvements, including recent upgrades to Komodo International Airport and new direct flights from Kuala Lumpur, Singapore (launching in March), and Perth, Australia (coming soon), are further elevating Labuan Bajo's status as a premier destination for relaxation and adventure. "The signing of Kaliwatu Residences – Dusit Collection marks a significant milestone in Dusit's expansion strategy, strengthening our presence in Southeast Asia's thriving luxury hospitality market," said Gilles Cretallaz, Chief Operating Officer, Dusit International. "Labuan Bajo is an extraordinary destination with immense potential, and we are delighted to introduce our signature Thai-inspired gracious hospitality to this stunning location. This project embodies everything Dusit stands for—refined luxury, cultural richness, and a commitment to creating value for the wider community. We look forward to delivering an exceptional experience for our guests." Alessandro Mugavero, CEO, PT Komodo Property Management, said, "As Labuan Bajo cements its position as a premier global destination, this project is perfectly timed to set new standards in sustainable luxury hospitality. Our vision for Kaliwatu Residences – Dusit Collection is to create a sanctuary that harmonises with nature while delivering world-class amenities. With Dusit's expertise and commitment to excellence, we are confident this collaboration will redefine the region's hospitality landscape. The development and construction of the project are fully supported by local authorities and are being carried out in collaboration with the local community, further enhancing its positive impact on the local economy." With this latest addition, Dusit's portfolio now spans 296 properties across 18 countries, including 57 operating under Dusit Hotels and Resorts and 239 luxury villas under Elite Havens. Kaliwatu Residences – Dusit Collection joins two other Dusit Collection properties currently in development: Layan Verde in Phuket (opening 2027) and Plaza De Zamboanga – Dusit Collection, Philippines (opening later this year). For more information, please visit www.dusit.com Hashtag: #dusitThe issuer is solely responsible for the content of this announcement.About Dusit InternationalEstablished in 1948, Dusit International or Dusit Thani Public Company Limited (DUSIT) is a leading hospitality group listed on the Stock Exchange of Thailand. Its operations comprise five distinct yet complementary business units: Dusit Hotels and Resorts, Dusit Hospitality Education, Dusit Foods, Dusit Estate, and Hospitality-Related Services. Dusit International's diversified investments in real estate development, hospitality-related services, and the food sector are part of its long-term strategy for sustainable growth, which focuses on three key areas: balance, expansion and diversification. For more information, please visit dusit-international.com About Dusit Hotels and Resorts Dusit Hotels and Resorts is the hotel arm of Dusit International, one of Thailand's leading hotel and property development companies. With a heartfelt belief and commitment to introducing Thai-inspired gracious hospitality to the world, Dusit Hotels and Resorts offers guests a uniquely special stay in high-style surroundings and a personalised approach to service. The group's portfolio of hotels, resorts and luxury villas includes more than 300 properties operating under a total of eight brands (Devarana – Dusit Retreats, Dusit Thani, Dusit Suites, Dusit Collection, dusitD2, Dusit Princess, ASAI Hotels, and Elite Havens) across 18 countries worldwide. For more information, please visit dusit.com
Dusit Princess Chiang Mai reopens with a fresh new look, enhanced guest experiences, and participation in the 'Get Ready for Northern Tourism Campaign. dusitD2 Fagu, Shimla, the first Dusit-branded hotel in India, makes its debut in the Himalayas. BANGKOK, THAILAND - Media OutReach Newswire - 18 December 2024 - Dusit Hotels and Resorts, under Dusit International, one of Thailand's leading hotel and property development companies, is welcoming the peak travel season with the opening of two exciting properties: Dusit Princess Chiang Mai in Thailand and dusitD2 Fagu, Shimla, the first Dusit-branded hotel in India. Dusit Princess Chiang Mai showcases a vibrant new look and enhanced guest experiences, perfectly capturing the timeless charm and cultural essence of northern Thailand. Located in the heart of Chiang Mai on Chang Klan Road, just steps from iconic landmarks such as Wat Chedi Luang and the renowned Night Bazaar, the upper-midscale Dusit Princess Chiang Mai provides an ideal base for exploring this vibrant northern city. Following a comprehensive three-year transformation, the well-known property reopened earlier this month with a fresh new look and elevated guest experiences that highlight the timeless charm of northern Thailand. Key enhancements include redesigned guestrooms, inspired by local traditions and crafted for comfort and functionality, along with upgraded facilities tailored to meet the needs of modern travellers. These include state-of-the-art meeting spaces, a serene pool area, a well-equipped gym, and a revitalised lobby that reflects the elegance of Lanna culture. The hotel's dining offerings have also been elevated, with Jasmine Restaurant delivering a culinary journey through Chinese and Cantonese cuisine, and the newly introduced Casa Verde serving a vibrant mix of international and Asian favourites alongside Mexican-inspired delights. To support the local community, Dusit Princess Chiang Mai is participating in the Tourism Authority of Thailand's "Nuea... Phrom Tiew" (Get Ready for Northern Tourism) campaign. Designed to revitalise tourism following recent flooding in the region, the initiative offers special discounts for domestic travellers who register via the official campaign website. Outside Thailand, Dusit Hotels and Resorts has officially re-entered India with the opening of dusitD2 Fagu, Shimla, which welcomed its first guests on 15 December 2024. Set amidst the majestic Himalayas, just 20 kilometres from Shimla—the capital and largest city of Himachal Pradesh—dusitD2 Fagu offers a serene escape for luxury travellers, health enthusiasts, and adventure seekers alike. The upscale retreat features 80 elegantly designed guestrooms, ranging from 38 to 86 square metres, all with breathtaking views of the surrounding valleys and mountains. Guests can enjoy a variety of facilities, including the region's largest temperature-controlled swimming pool and the signature Namm Spa, which offers authentic Thai massage therapies and wellness treatments. The hotel is also set to become a premier venue for events, with versatile function spaces including the region's largest banquet hall, an expansive terrace lawn, and the only outdoor amphitheatre in the area. Dining options include Dusit Gourmet, which serves a variety of international dishes for all-day dining, and SOI, specialising in authentic Thai and Pan-Asian cuisine. Shimla Airport is just an 80-minute drive away, while Chandigarh Airport, with daily flights from major cities such as Delhi, Mumbai, and Bangalore, is reachable in four-and-a-half hours. The hotel is also only 18 kilometres from Kalka Railway Station, seven kilometres from Kufri, and 133 kilometres from Chandigarh. Guests at dusitD2 Fagu can easily explore nearby attractions such as Mahasu Peak, which offers breathtaking views of the Badrinath and Kedarnath ranges, and the UNESCO-listed Shimla-Kalka Toy Train, a narrow-gauge railway that traverses a stunning mountainous route from Kalka to Shimla. "We are thrilled to expand Dusit's footprint into India with the opening of dusitD2 Fagu, Shimla, our very first hotel in this vibrant and diverse country," said Gilles Cretallaz, Chief Operating Officer, Dusit International. "India represents an important market for Dusit, and we have high expectations for its development potential, with four additional properties already in the pipeline and more expected to follow soon. At the same time, we remain committed to enhancing our presence in beloved destinations such as Chiang Mai, where we are proud to unveil the new-look Dusit Princess Chiang Mai. These openings reflect our dedication to delivering unique, localised experiences that celebrate the culture and charm of each destination, while consistently providing the Thai-inspired gracious hospitality that defines Dusit. As we grow, we look forward to creating enduring value for our guests, communities, and partners alike." Dusit's portfolio currently includes 301 properties operating across 19 countries, including 57 properties under Dusit Hotels and Resorts and 244 luxury villas under Elite Havens, the leading provider of luxury villa rentals in Asia. For more information about the new hotels and opening offers, please visit: dusit.com/dusitd2-fagu and dusit.com/dusitprincess-chiangmai. Hashtag: #dusitinternationalThe issuer is solely responsible for the content of this announcement.About Dusit InternationalEstablished in 1948, Dusit International or Dusit Thani Public Company Limited (DUSIT) is a leading hospitality group listed on the Stock Exchange of Thailand. Its operations comprise five distinct yet complementary business units: Dusit Hotels and Resorts, Dusit Hospitality Education, Dusit Foods, Dusit Estate, and Hospitality-Related Services. Dusit International's diversified investments in real estate development, hospitality-related services, and the food sector are part of its long-term strategy for sustainable growth, which focuses on three key areas: balance, expansion and diversification. For more information, please visit dusit-international.com About Dusit Hotels and Resorts Dusit Hotels and Resorts is the hotel arm of Dusit International, one of Thailand's leading hotel and property development companies. With a heartfelt belief and commitment to introducing Thai-inspired gracious hospitality to the world, Dusit Hotels and Resorts offers guests a uniquely special stay in high-style surroundings and a personalised approach to service. The group's portfolio of hotels, resorts and luxury villas includes more than 300 properties operating under a total of eight brands (Devarana – Dusit Retreats, Dusit Thani, Dusit Suites, Dusit Collection, dusitD2, Dusit Princess, ASAI Hotels, and Elite Havens) across 18 countries worldwide. For more information, please visit dusit.com
The centrally located property is ready to welcome business and leisure travellers from 7 December 2024MELAKA, MALAYSIA - Media OutReach Newswire - 3 December 2024 - Dusit Hotels and Resorts under Dusit International, one of Thailand's leading hotel and property development companies, is delighted to announce the soft opening of its first hotel in Malaysia, Dusit Princess Melaka, on 7 December 2024. Dusit Princess Melaka offers guests a memorable escape in the heart of Malaysia’s historic city. Strategically located in the heart of Melaka, a UNESCO World Heritage City renowned for its vibrant culture and history, Dusit Princess Melaka marks a significant milestone for Dusit as it enters the Malaysian market. Melaka's reputation as a global tourist destination continues to grow, thanks to its unique blend of heritage and health tourism. By September 2024, the state welcomed approximately 10 million visitors, surpassing its annual target of 8.7 million. With a significant number of travellers arriving from key markets such as China and Singapore, Dusit Princess Melaka is ideally positioned to meet the needs of this expanding international audience. Blending Dusit's signature Thai-inspired gracious hospitality with a contemporary design tailored for both business and leisure travellers, Dusit Princess Melaka occupies the former Ramada Plaza Melaka building, which has undergone a refurbishment and complete rebranding to reflect the distinctive essence of the upper-midscale Dusit Princess brand. From spacious and elegantly appointed Deluxe rooms with city views to the expansive Presidential Suite, every room in the 296-key property is thoughtfully designed with modern comforts and attentive details, ensuring a relaxing and enjoyable stay for families, solo travellers, and visiting executives alike. For relaxation and rejuvenation, the hotel features a fully equipped gym and a large swimming pool. Guests can also enjoy a variety of dining experiences, including Zest, an all-day dining destination offering sumptuous buffet spreads, and Long Feng, a beloved local favourite renowned for its authentic Chinese cuisine and signature dim sum. The hotel is also well-equipped for conferences and social gatherings, with state-of-the-art meeting facilities and a grand ballroom capable of hosting up to 1,000 guests, delivering a seamless and sophisticated setting for events of any scale. For those seeking an immersive journey, the hotel's central location is a standout feature, offering unparalleled convenience for exploring Melaka's rich cultural heritage and historical attractions. The bustling business district and popular landmarks such as Dutch Square, St. Paul's Hill and Church, A'Famosa Fort, and Jonker Street Market are all within easy reach. Malacca International Airport is just a 17-minute drive away, while Kuala Lumpur International Airport can be reached in approximately one hour and 45 minutes by car. "We are delighted and honoured to unveil Dusit Princess Melaka, bringing our unique brand of Thai-inspired gracious hospitality to Malaysia for the first time," said Gilles Cretallaz, Chief Operating Officer, Dusit International. "This opening represents a significant milestone in the ongoing expansion of Dusit Hotels and Resorts. With its distinctive blend of comfort, convenience, and heartfelt service, we are confident the hotel will not only become a preferred destination for travellers but also provide an enriching gateway for guests to connect deeply with Melaka's vibrant history and culture." To celebrate its soft opening, Dusit Princess Melaka is offering exclusive introductory packages for stays and dining experiences. For more information and reservations, please visit dusit.com/dusitprincess-melaka or follow the hotel on Facebook and Instagram at @dusitprincessmelaka. Hashtag: #dusitThe issuer is solely responsible for the content of this announcement.About Dusit Princess Melaka Discover a hideaway at Dusit Princess Melaka where modern comforts meet historical charm. Take a break in comfortable accommodation with city views, ranging from Deluxe rooms to the spacious Presidential Suite. Swim laps in the pool or energise in the gym. Located in the vibrant UNESCO World Heritage City, explore Dutch Square, St. Paul's Hill and Church, A'Famosa Fort, or Jonker Street Market. Embark on a culinary journey with iconic Chinese dishes at Long Feng or cocktails at Famosa Lounge. Your amazing escape awaits. For more information, please visit https://www.dusit.com/dusitprincess-melaka/
Enhancing Guest Experience and Operational Efficiency with Cutting-Edge AI Solutions TAIPEI, Nov. 13, 2024 /PRNewswire/ -- Aiello, a leading startup specializing in Natural Language Processing (NLP), is proud to announce its partnership with Millennium Hotels and Resorts (MHR). This collaboration aims to redefine standards in the hospitality industry by deploying the AI-powered Aiello Voice Assistant (AVA) across six MHR's properties in Singapore and Thailand, including Grand Copthorne Waterfront Hotel Singapore, Orchard Hotel Singapore, M Social Hotel Singapore, Studio M Hotel Singapore, M Hotel Singapore City Centre and M Social Hotel Phuket in Thailand. Leveraging Aiello's innovative AI technology, this strategic initiative aims not only to enhance the guest experience through personalized, voice-activated services but also to establish new benchmarks for operational efficiency and environmental sustainability. Aiello partners with Millennium Hotels and Resorts (MHR) to deploy Aiello Voice Assistant (AVA) in six MHR properties across Singapore and Thailand, aiming to set new standards in hospitality. From top left to bottom right: Saurabh Prakash, Interim Chief Operating Officer & Chief Commercial Officer, MHR; Ke-Vin Lim, Head of Group Innovation, CDL; Andy Tan, Senior Vice President, Global Sales and Partnerships, MHR; Pjey Mayandi, General Manager of M Social Hotel Phuket, MHR. "Millennium Hotels and Resorts distinguishes itself by leveraging cutting-edge technology and is committed to delivering exceptional guest experiences with a Blue Ocean Strategy mindset," shared Saurabh Prakash, Interim Chief Operating Officer & Chief Commercial Officer at Millennium Hotels and Resorts. "By embracing Aiello's AI technology, we're adopting a data-driven approach that allows us to better understand guest preferences, enabling us to deliver personalized services while unlocking new revenue opportunities." Aiello CEO and Co-founder Vic Shen remarked, "Through this collaboration, we have demonstrated how our AI solutions can transform hotel management. By creating a bespoke AI database for MHR, alongside a property and corporate dashboard that visualizes AVA and TMS user behavior data, we empower hoteliers to monitor and understand guest interactions anytime and anywhere. With the addition of a multi-hotel view, MHR gains a comprehensive understanding across properties, enabling data-driven strategies and truly personalized service. Together with MHR, we're leading the digital transformation of the hospitality industry, creating more intelligent and intuitive hotel environments." MHR also unveiled an unboxing video of AVA, demonstrating the AI assistant's innovative features alongside an interview video detailing the collaboration with Aiello: Aiello X Millennium Hotels and Resorts | Hotel of Tomorrow  Millennium Hotels And Resorts (MHR) is dedicated to elevating the guest experience through cutting-edge technology. In partnership with Aiello, a leading startup in Natural Language Processing (#NLP), MHR has taken a major step toward building the "Hotel of Tomorrow." Aiello Voice Assistant (AVA) serves as an AI-powered concierge, delivering an exclusive and personalized guest journey throughout each stay. Pioneering AI Integration to Enhance Property Value and Drive Sustainable Growth Ke-Vin Lim, Head of Group Innovation at City Developments Limited (CDL), emphasized that Millennium Hotels and Resorts (MHR) is the first hotel group in Singapore to implement the AVA in guest rooms. "This initiative reflects our commitment to integrating advanced technology, significantly enhancing property value and positioning us as more competitive and attractive for the future," he said. Lim also noted that the adoption of AI aligns perfectly with MHR's sustainability vision. "By replacing outdated in-room amenities and printed materials, we're making a long-term, sustainable investment," Lim commented. MHR's six properties in Singapore have already achieved Global Sustainable Tourism Council (GSTC) certification. Shen also emphasized, "For instance, by replacing the cabling in over 2,300 rooms with AVA, we would reduce 6,240 kilograms of carbon dioxide emissions, which is equivalent to what would require 284 trees to absorb," further underscoring MHR's commitment to environmental responsibility. Driving Operational Efficiency and Workforce Competitiveness with AI and Digital Transformation According to an Oracle study, 67% of hotels are facing staffing shortages, with 12% indicating that this impacts their operational effectiveness. "Addressing these operational challenges has been a key motivation for integrating technology into MHR's systems," said Andy Tan, Senior Vice President, Global Sales and Partnerships at MHR. "Integrating AVA with our task management system, housekeeping staff can receive real-time updates on room statuses and guest requests, reducing manual tasks and streamlining workflows." he added. While system integration posed initial challenges, the expertise of Aiello's team ensured a smooth transition with minimal disruption to existing IT infrastructure. M Social Hotel Phuket Revolutionizes Guest Services with Aiello Voice Assistant As the first hotel in MHR group to implement AVA, M Social Hotel Phuket has achieved significant success in transforming guest services. "Our goal was not only to enhance operational efficiency but also to deliver a seamless, enjoyable experience for our guests," said Pjey Mayandi, General Manager of M Social Hotel Phuket. Serving as the hotel's central hub, AVA integrates cloud-based phone systems, task management, in-room dining, and smart room controls, significantly streamlining operations. Since replacing traditional in-room phones, M Social Hotel Phuket has seen a significant reduction in call volumes, further showcasing the system's effectiveness. Aiello remains dedicated to expanding its comprehensive SaaS platform, Aiello-One, to more hospitality providers across Southeast Asia, Japan, and beyond, empowering hoteliers to unlock the full potential of smart technology and deliver unparalleled guest experiences. With robust backing from partner in Singapore, Go Nimbus, Aiello is well-positioned to scale and implement these innovative solutions across the region. About Aiello Aiello is a leading provider of Voice AI in the hospitality industry. Its flagship product, Aiello Voice Assistant, is a multi-award-winning talk & touch voice AI technology solution aimed at streamlining hotel operations, enhancing the guest experience, and generating insights about customer behavior. The state-of-the-art Aiello Voice Assistant is designed to elevate the guest experience with its unique AI-powered features and capabilities. Since 2019, Aiello Voice Assistant has been deployed in over 180 hotels, encompassing 20,000 rooms, and has answered over 14 million inquiries from 2.5 million end users in Chinese, Japanese, Thai, and English. Learn more at Aiello's official website: https://aiello.ai/ About Millennium Hotels and Resorts Millennium Hotels and Resorts (MHR) is a dynamic, global hospitality group with properties spanning four continents and 80 destinations. With a reputation for excellence, MHR owns, manages, and operates over 140 properties worldwide including in New York, Los Angeles, London, Paris, Dubai, Abu Dhabi, Auckland, Beijing, and Singapore. Its diverse portfolio spans brands including The Biltmore, Grand Millennium, Millennium, M Social, Studio M, M Hotel, Copthorne, and Kingsgate—offering the perfect address for business and leisure travellers who are looking for hospitality experiences that go above and beyond. MHR is a Hong Leong Group subsidiary of Singapore-listed global real estate company City Developments Limited. For more information, visit www.millenniumhotels.com. For further information, please contact: Patty Chen Director of Marketing, Aiello Email: patty.chen@aiello.ai Patricia Wang PR/Event Marketing Manager, AielloEmail: patricia.wang@aiello.ai Sandra Chiu Senior Manager, Branding, Marketing & Loyalty Email: Sandra.chiu@millenniumhotels.com
Inspired by Thai wellness culture, Devarana Sakleshpur, Karnataka - A Dusit Retreat is slated to open in March 2028.BANGKOK, THAILAND - Media OutReach Newswire - 7 November 2024 - Dusit Hotels and Resorts, under Dusit International, one of Thailand's leading hotel and property development companies, has entered into a strategic hotel management agreement with Shravanthi Hotels and Resorts Private Limited, a prominent developer of luxury hotels and resorts in India, to operate Devarana Sakleshpur, Karnataka – A Dusit Retreat. Devarana Sakleshpur, Karnataka – A Dusit Retreat will offer 75 luxurious villas and suites, including 25 with private plunge pools. Set to open in March 2028, this landmark project marks the first Devarana – Dusit Retreat signed outside of China, underscoring Dusit's commitment to expanding its luxury, wellness-focused resort brand across exclusive destinations worldwide. Designed to deliver meaningful and transformative stay experiences for discerning domestic and international travellers, Devarana Sakleshpur, Karnataka – A Dusit Retreat will feature 75 luxurious villas and suites, ranging from 47 to 90 square metres, with 25 units also offering private plunge pools. Guests will enjoy exclusive wellness facilities, including a dedicated Devarana Wellness Centre with a movement studio, gym, and herbal steam room. A wellness consultation service and personalised programmes will be available to cater to guests on different wellness paths. Additional facilities include an expansive infinity pool, a speciality restaurant serving authentic South Indian cuisine, and an all-day dining venue offering nutritious culinary delights. Located in the picturesque Western Ghats, a four-hour drive from Karnataka's capital, Bangalore, Sakleshpur is known for its lush coffee, tea, and spice plantations, ancient temples, and beautiful trekking trails through the Bisle Reserve Forest, a globally recognised biodiversity hotspot. Popular attractions near the upcoming Devarana Sakleshpur retreat include the star-shaped Manjarabad Fort with panoramic mountain views, and Jenukallu Gudda peak, which offers breathtaking vistas of the Arabian Sea. Mangalore International Airport is 130 km away, and Sakleshpur Railway Station is a short 20 km from the property. "We are delighted to bring our unique brand of Thai-inspired gracious hospitality to Sakleshpur, where we see a perfect alignment between the area's serene natural beauty and the holistic essence of Devarana – Dusit Retreats," said Mr Gilles Cretallaz, Chief Operating Officer, Dusit International. "This beautiful destination is an ideal fit for our luxury, wellness-focused brand, which is dedicated to creating bespoke healing and transformational experiences in stunningly curated, private sanctuaries around the globe. With Devarana Sakleshpur, we look forward to offering our guests a unique wellness journey that enriches the mind, body, and soul while honouring Karnataka state's pristine environment and rich cultural heritage." Santosh Balakrishna, Executive Director, Shravanthi Hotels and Resorts Private Limited, said, "We are delighted to partner with Dusit Hotels and Resorts to introduce the Devarana – Dusit Retreats brand to India. Dusit's commitment to authentic, transformative wellness experiences perfectly complements our vision for this unique project. With over three decades of experience in real estate and nearly two decades in hospitality, Shravanthi Group has developed a deep expertise in developing global standards of infrastructure while understanding modern travellers' needs and requirements for rejuvenation and wellness-focused retreats. With Dusit's expertise, we are confident that Devarana Sakleshpur Karnataka – A Dusit Retreat will offer an elevated stay experience that blends luxury and well-being to deliver a deep, meaningful connection with the destination, appealing to discerning travellers seeking renewal and inspiration in the serene beauty of Karnataka's Western Ghats." Dusit's portfolio now includes 301 properties operating across 18 countries, including 57 properties under Dusit Hotels and Resorts and 244 luxury villas under Elite Havens, the leading provider of luxury villa rentals in Asia, which manages a collection of luxury villas in Goa. This December, Dusit Hotels and Resorts will officially re-enter India with the soft opening of dusitD2 Fagu, in the forested Himalayan foothills near Shimla. Four additional Dusit-branded hotels are planned for Karnataka, set to open in mid-2026. Hashtag: #dusitinternationalThe issuer is solely responsible for the content of this announcement.About Dusit InternationalEstablished in 1948, Dusit International or Dusit Thani Public Company Limited (DUSIT) is a leading hospitality group listed on the Stock Exchange of Thailand. Its operations comprise five distinct yet complementary business units: Dusit Hotels and Resorts, Dusit Hospitality Education, Dusit Foods, Dusit Estate, and Hospitality-Related Services. Dusit International's diversified investments in real estate development, hospitality-related services, and the food sector are part of its long-term strategy for sustainable growth, which focuses on three key areas: balance, expansion and diversification. For more information, please visit dusit-international.com About Shravanthi Hotels and Resorts Private LimitedShravanthi Hotels and Resorts Private Limited is part of Shravanthi Group, a pioneer in real estate development in Bangalore. Shravanthi Hotels and Resorts Private Limited is the hospitality vertical that already owns three operational properties and has five more in the pipeline, all in the categories of Midscale to Luxury. Headed by Mr Santosh Balakrishna (Executive Director), the company has emerged as a strong contender in the hotel space with core expertise in identifying excellent locations, developing landmark food and beverage establishments, and bringing in the required operational infrastructure for hotels to perform at their optimum. The group is headquartered in Bangalore, India.
A12 藝術空間
Hotels and Resorts
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