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馬克羅尼西亞故事（Macaronesian Stories）：感人至深的活動重建加那利群島拉帕爾馬火山掩埋的夢想

今天正式推出短片 《戰勝火山的夢想》（The dream that beat a volcano） 講述加那利群島居民Vicente Leal自2021年以來為實現被火山奪去的夢想而奮鬥的感人故事。 西班牙埃爾帕索2024年12月17日 /美通社/ -- 今天是加那利群島（Canary Islands）拉帕爾馬島（La Palma）熾烈火山停止噴發的三週年紀念日。在這長達85天的噴發期間，超過5,000人被迫撤離，約1,000座房屋被摧毀，幾乎毀滅了住在距火山口最近處的小西班牙島嶼居民Vicente Leal的夢想。 Vicente用了30年的時間和積蓄，在一片祖傳土地上建造一座房子。這片土地位於壯麗的加那利群島森林中央，俯瞰著無邊的海景。他傾注所有心血，將那片小天堂變成一座理想之家。然而，2021年9月，大地卻有了不同的安排。 火山在他房子背後爆發，Vicente眼睜睜看著熔岩湧來，將他的家埋葬在厚厚的火山灰之下。火山威脅要奪走他一生的夢想，但他拒絕放棄。他與家人及幾位朋友一同勇敢進入火山爆發區域，僅攜帶一把鏟子，目標是挖開煙囪，避免失去這座房子的視線，確保在火山過後能重新找到房子。 今年，Vicente仍在艱難地應對清除火山噴發後堆積的黑色火山灰，以重拾他的夢想。之後，他決定錄製一段影片尋求援助。唯一使用火山水脈過濾水製成的加那利群島琴酒——馬卡羅尼西亞琴酒（Macaronesian Gin）——回應了他的呼籲，並發起了這項為我們的夢想奮鬥的倡議，協助Vicente實現夢想。 今天，配合短片《戰勝火山的夢想》（The dream that beat a volcano），馬克羅尼西亞故事（Macaronesian Stories）旨在籌集資金，幫助 Vicente 重建他那座位於由數百萬年火山活動雕刻而成的群島上的房子。這項倡議得到了來自加那利群島的知名人物支持，旨在展示這片火山土地上人民的團結與韌性精神。本週，幾位人士參加了在Vicente Leal的土地上舉行的聚會，這是自火山爆發以來，首次在他的房屋內舉行的會議，並且該聚會也被收錄於短片中。演員、音樂家、設計師和藝術家們經歷了一次獨特且激動人心的聚會，大家共同的目標是為我們所有人的夢想奮鬥，同時也慶祝生命。 請在此處獲取用於電視或剪輯用途的B-roll影片，以及附有英文字幕的A-roll影片：IP網址：5.40.40.61使用者：AgenciaAtlas6密碼：Comoen2012 並在此查閱有關眾籌集資活動的詳情（請按此處）。 網站：macaronesianstories.com 影片：https://youtu.be/NyEv1PdAaYs?feature=shared  傳媒聯絡： Rosa Piqueras，+34 646 92 84 74Beatriz Pavón，+34 675 82 54 31comunicacion@mrgoldwind.com The state of the house 3 years ago, affected by the aftermath of the La Palma volcano.   Vicente Leal at his house today, closer for his dream to be completed.  

文章來源 : PR Newswire 美通社 發表時間 : 瀏覽次數 : 319 加入收藏 :
Octa AI in trading
Global Business News
The future of AI in trading: prospects for 2025 by global broker Octa

KUALA LUMPUR, MALAYSIA - Media OutReach Newswire - 17 December 2024 - 2025 is expected to be the year of increasing AI adoption. According to recent PwC findings, '2025 will bring significant advancements in quality, accuracy, capability, and automation that will continue to compound on each other, accelerating toward a period of exponential growth'. Finance, which remains one of the top three sectors with the highest AI penetration, according to Statista and PwC, is no exception. Corporations and retail traders are expected to accelerate AI deployment to increase productivity while carefully mitigating the risks of overreliance on algorithms. In this material, Octa, a broker with globally recognised licenses, shares insights on how AI in trading will evolve in 2025. Emerging AI trends in trading for 2025 Machine learning continues to redefine the trading landscape by enhancing the speed and precision of market analysis. The 2024 IMF Global Financial Stability Report, Chapter 3, highlights that advancements in artificial intelligence are poised to improve market efficiency. To be more precise, AI-driven tools are expected to enable faster portfolio rebalancing and more efficient processing of large trades in asset classes like equities and bonds. However, the IMF also notes the potential risks associated with these technologies, such as heightened volatility during market stress. Neural networks, particularly large language models (LLMs), have shown immense potential for sentiment analysis in trading. Since their introduction in 2017, the share of AI-related patent applications in algorithmic trading has surged from 19% to over 50% annually. The tools are already deployed to process market sentiment from news and social media in near real-time, offering traders insights into geopolitical developments and economic forecasts. Algorithmic trading has grown substantially, with AI-driven systems enabling faster execution and reduced operational errors. High-frequency trading powered by AI has seen significant adoption, particularly in liquid asset classes such as equities and derivatives. While detailed statistics on future adoption rates remain speculative, the World Trade Organization's focus on the digital transformation of markets underscores the increasing reliance on automation to enhance trading efficiency and liquidity. Opportunities for traders in 2025 AI's capacity to process sizable quantities of historical and real-time facts allows investors to benefit from predictive insights that had been formerly inconceivable. Advancements in AI-powered predictive analytics are changing how we forecast international markets by making predictions more accurate and providing clear, actionable insights. These tools are transforming financial markets, helping investors spot trends and respond to changes with greater confidence. Emotions can often get in the way of smart trading decisions, especially when markets are highly volatile. AI helps solve this problem by relying purely on data and predictive models for decision-making. According to the IMF's Global Financial Stability Report, AI-driven tools are already helping retail traders manage risks more effectively and avoid impulsive trades that could lead to losses. As AI tool costs decrease, features like real-time portfolio optimisation and automated trading strategies are becoming accessible to individual traders. Previously available only to large financial institutions, these advanced tools are levelling the playing field, enabling retail investors to trade with more confidence and accuracy. Risks and challenges in AI integration AI-driven business strategies come with inherent risks. The IMF warns that over-reliance on algorithmic models could increase market volatility during a global crisis. For example, AI-driven exchanges exhibited herd-like behaviour during the March 2020 market turmoil. This resulted in significant price volatility and required a robust regulatory mechanism to manage the risks involved. The integrity of AI systems faces increasing security challenges. Research shows that the effectiveness of AI models depends on data quality and security. Recent statistics reveal an alarming trend: cyber threats targeting AI are increasing by 47%. The industry requires robust security measures to protect the algorithms against data manipulation and unauthorised access. While AI offers tremendous value, its complexity poses a challenge for low-tech businesses. The complexity of advanced AI systems makes it crucial to have accessible training resources and intuitive interfaces. These tools help traders, especially newcomers, understand and use AI effectively, paving the way for broader adoption across trading communities. Preparing for AI-driven transformation Thriving in an AI-pushed trading environment requires specific training. Otherwise, traders risk facing sophisticated systems they can't properly handle or misusing AI-based tools, consequently missing out on their benefits. To prepare for future AI tools, traders should try the available software now. The safest option is to test AI deployment when trading on a demo account. This option is available on trading platforms provided by global brokers like Octa. For example, Octa broker currently uses AI to facilitate graph analysis and boost pattern identification when conducting technical analysis. Following the increased AI adoption trend, the company will likely keep embedding more AI-based tools on the platform. AI is set to further redefine trading in 2025. From enhanced predictive analytics to democratising organisational productivity tools, the technology enables traders to make smarter, faster decisions. However, sustainable usage should remain at the core. One should be aware of risks such as over-reliance on algorithms and data security. To mitigate these risks, a reasonable strategy would be to combine AI-based analytics with human market monitoring and decision-making. AI should be perceived as a convenient tool rather than a magic pill for making accurate trading decisions. Hashtag: #OctaThe issuer is solely responsible for the content of this announcement.OctaOcta is an international broker that has been providing online trading services worldwide since 2011. It offers commission-free access to financial markets and various services used by clients from 180 countries who have opened more than 52 million trading accounts. To help its clients reach their investment goals, Octa offers free educational webinars, articles, and analytical tools. The company is involved in a comprehensive network of charitable and humanitarian initiatives, including the improvement of educational infrastructure and short-notice relief projects supporting local communities. In the APAC region, Octa received the 'Best Trading Platform Malaysia 2024' and the 'Most Reliable Broker Asia 2023' awards from Brands and Business Magazine and International Global Forex Awards, respectively.

文章來源 : Media OutReach Limited 發表時間 : 瀏覽次數 : 390 加入收藏 :
Global Business News
Sinch Unveils 2025 Predictions: What's Next for Digital Customer Communications

ATLANTA and STOCKHOLM, Dec. 17, 2024 /PRNewswire/ -- Sinch (Sinch AB (publ)) – (XSTO: SINCH), which is pioneering the way the world communicates through its digital Customer Communications Cloud, has unveiled its top predictions for 2025. Backed by insights from powering over 800 billion interactions annually for 175,000+ businesses, Sinch outlines the key trends set to shape the future of how brands connect with their customers and create more impactful experiences. "The pace of change in customer engagement is incredible," said Jonathan Bean, Chief Marketing Officer of Sinch. "To succeed, businesses need to innovate, personalize in real-time, and, above all, build trust with their customers. Those who get it right will be the ones leading the way." So what's ahead for 2025: The Era of Real-Time ResponsesCustomers crave faster answers, no matter where or how they reach out. To meet this growing demand, businesses must get creative by blending AI for routine queries with live agents who can handle complex problems. Generative AI will be a game-changer, with 80% of enterprises expected to adopt conversational AI by 2025. Bizbike, a Sinch customer and one of Belgium's largest eBike providers, is already setting the standard—its AI chatbot now handles 30% of all customer FAQs, improving satisfaction and freeing up agents for more strategic tasks. 'Context-First' Channel OrchestrationThe endless channel debates are finally over—forget 'SMS vs. email' The future isn't about choosing winners but about orchestrating a context-first strategy. Leading enterprises are shifting their focus from open rates and cost-per-message to creating seamless multi-channel experiences tailored to geography, message urgency, and customer preferences. Sophisticated decision engines and fallback strategies are critical to ensuring smooth communication across platforms, keeping customer experiences front and center."Sophisticated enterprises don't just blindly use SMS and email. They might send SMS to specific customers because they know they're profitable users. They send email to others based on geography or where they are in the customer journey because they know that's what's most effective," explains Bean, Sinch's. Building Customer TrustAs online scams and impersonation attacks rise, trust will be a cornerstone of customer communication in 2025. Businesses must step up with visible security measures, such as verified messages and authenticated emails, to reassure customers. With Apple adopting RCS messaging and Gmail expanding BIMI support, verified brand logos will now appear alongside texts and emails, providing a game-changing way to build trust. Companies that embrace these practices will stand out as secure, reliable partners in their customers' eyes. Notifications Evolve into ConversationsStatic notifications are becoming a thing of the past. In 2025, businesses will use RCS to transform updates into dynamic, interactive touchpoints that spark conversations and drive sales. Imagine scheduling deliveries, upgrading flights, or making purchases directly within your messages. By embedding these capabilities into routine updates, brands can turn everyday notifications into opportunities for deeper engagement and meaningful connections. Conversational Commerce Comes of AgeMessaging apps are becoming digital storefronts, and businesses that embrace this trend will gain a competitive edge. These platforms are evolving into seamless shopping experiences, enabling customers to browse, interact, and purchase without leaving their favorite apps. Companies like Courir, a France-based footwear retailer, are already ahead of the curve, using AI shopping assistants to deliver highly personalized shopping journeys that customers love—and that drive significant ROI. Integration is Key to Intelligent EngagementDisconnected systems create disconnected experiences, and today's connected consumers expect seamless interactions. To meet and exceed these expectations, businesses must integrate customer data and communication platforms. By mapping customer data across systems and focusing on key journeys, companies can create interactions that feel personal, contextual, and effortless. Investments in technologies that consolidate communication data will be essential to delivering the next level of customer experience. Smarter Channel SpendingBusinesses must move beyond focusing solely on cost and start optimizing communication channels based on the value they deliver. Developing ROI models that go beyond delivery expenses and incorporating factors like customer engagement and satisfaction are crucial. Experimenting with and refining channel combinations will help companies strategically allocate resources while achieving meaningful outcomes. "These trends show that the future of customer communications will be faster, smarter, and more connected," said Robert Gerstmann, Co-founder, and Chief Evangelist at Sinch. "The businesses that adapt now will be the ones creating the experiences customers truly value." For businesses ready to prepare for the future of digital customer engagement, Sinch is here to help. For more information, visit www.sinch.com. For more information, please contact:  Janet Lennon  Director of Global PR & Communications  janet.lennon@sinch.com This information was brought to you by Cision http://news.cision.com. https://news.cision.com/sinch-ab/r/sinch-unveils-2025-predictions---what-s-next-for-digital-customer-communications,c4083096  

文章來源 : PR Newswire 美通社 發表時間 : 瀏覽次數 : 416 加入收藏 :
Jollibee Group celebrates the opening of its 200th Jollibee Store in Vietnam, solidifying its position as one of the top restaurant chains in the country. The ceremony was led by Jollibee Group executives, including Jollibee Group Global Chief Executive Officer Ernesto Tanmantiong (2nd row, 5th from left); Jollibee Group Philippines CEO and Jollibee Global Head Joseph Tanbuntiong (2nd row, 6th from left); Jollibee Group Global Chief Business Support Officer William Tan Untiong (2nd row, 3rd from left); Jollibee Group Chief Financial and Risk Officer Richard Shin (2nd row, 2nd from left); Jollibee EMEAA President Dennis Flores (2nd row, 4th from left); Jollibee Vietnam Managing Director Lam Hong Nguyen (1st row, 3rd from left).
Global Business News
Jollibee Opens 200th Store in Vietnam

Jollibee Group’s flagship brand solidifies position as one of the top restaurant chains in VietnamHO CHI MINH CITY, VIETNAM – Media OutReach Newswire - 17 December 2024 – The Jollibee Group, one of the largest and fastest-growing restaurant companies in the world, marks a significant milestone with the grand opening of its 200th Jollibee store in Vietnam. This achievement underscores the company's success in market penetration and reinforces its commitment to international growth. Jollibee Group celebrates the opening of its 200th Jollibee Store in Vietnam, solidifying its position as one of the top restaurant chains in the country. The ceremony was led by Jollibee Group executives, including Jollibee Group Global Chief Executive Officer Ernesto Tanmantiong (2nd row, 5th from left); Jollibee Group Philippines CEO and Jollibee Global Head Joseph Tanbuntiong (2nd row, 6th from left); Jollibee Group Global Chief Business Support Officer William Tan Untiong (2nd row, 3rd from left); Jollibee Group Chief Financial and Risk Officer Richard Shin (2nd row, 2nd from left); Jollibee EMEAA President Dennis Flores (2nd row, 4th from left); Jollibee Vietnam Managing Director Lam Hong Nguyen (1st row, 3rd from left). Jollibee Vietnam's 200th store was inaugurated on December 12, 2024, at 704 Hau Giang Street, Ward 12, District 6, Ho Chi Minh City, with crowds eagerly awaiting their Jollibee favorites. Vietnamese customers eagerly await as Jollibee Vietnam celebrates its 200th store on December 12, 2024 at 704 Hau Giang Street, Ward 12, District 6, Ho Chi Minh City. "This incredible 200-store milestone in Vietnam, our largest international market, signifies the acceleration of Jollibee's global expansion, bringing us closer to our vision of becoming one of the Top 5 restaurant companies in the world," said Ernesto Tanmantiong, Jollibee Group Global Chief Executive Officer. "What's significant to us is how Jollibee was able to be a part of the Vietnamese people's lives and was provided the opportunity to bring them many joyful moments." "We are honored that millions of Vietnam citizens have embraced Jollibee, and truly love the food from Chickenjoy, Jolly Spaghetti to Chili Chicken, which was specially made for the Vietnamese. We share this milestone with the Jollibee Vietnam team who rose above many obstacles to fulfill our mission of providing delicious food to bring the joy of eating across the Vietnamese communities," Tanmantiong added. "The success we've achieved in Vietnam is what we continue to strive for in markets across Asia and the rest of the world where we operate," said Dennis Flores, Jollibee President for Europe, Middle East, Asia, and Australia (EMEAA). "In Vietnam, almost 100% of the customers are Vietnamese. This is a testament to how Jollibee can appeal to diverse markets and cross borders. By staying true to our commitment to deliver great-tasting food with consistent quality and warm friendly service, while listening closely to each market's preferences and constantly innovating, we are poised to further accelerate our growth momentum." Jollibee greets fans as Jollibee Vietnam inaugurates its 200th store—Jollibee’s biggest store network outside the Philippines. Jollibee's Two-Decade Success Story in Vietnam Jollibee Vietnam's journey did not happen overnight. Beginning modestly in 2005 with its first branch in Coop Mart Xa Lo Hanoi, the brand has grown to become a beloved dining destination for Vietnamese customers. "It is the continuous support of the Vietnamese people, and their fondness for Jollibee's signature offerings like Chickenjoy and Jolly Spaghetti that has fueled this remarkable growth and inspired us to strive towards becoming the quick-service restaurant (QSR) with the widest network in Vietnam," said Lam Hong Nguyen, Jollibee Vietnam Managing Director. Jollibee's success in Vietnam is largely attributed to its menu of exceptional-tasting products loved by locals. Signature dishes like Chickenjoy, perfectly crispy fried chicken, and sweet-style Spaghetti, a unique and beloved offering, have become iconic favorites. The spicy and flavorful Chili Chicken, developed specifically for Vietnamese customers, further complements the diverse menu and caters to the distinct local palate—an approach that has also won over local customers in other markets such as Hong Kong, Singapore, and the United Arab Emirates (UAE) with the Spicy Chickenjoy offering; and in the United Kingdom (UK) and Spain with Chicken Sandwich. To support growing customer demand, Jollibee established its own ISO 22000-certified commissary in Vietnam to produce its fast-moving products. It is the first and only QSR in Vietnam to support its operation through a self-managed commissary, with the capacity to support 400 stores locally. Ensuring Success in Asia and Across the World Jollibee Group's sustained growth in Vietnam is a testament to its strategic approach, operational excellence, and deep understanding of local preferences. For almost 20 years, its flagship brand, Jollibee, has delighted Vietnamese customers with its unique and joyful dining experience. The company also continues to grow its presence in the country with its homegrown coffee brand, Highlands Coffee. Highlands Coffee has grown exponentially since Jollibee Group acquired a 50% stake in 2012, expanding from 56 stores to a network of 763 in Vietnam and 815 globally. Today, the company holds a controlling 60% share of the business. Highlands Coffee is the market leader for Vietnamese coffee, known for its commitment to quality, sustainability, and community building. Its strategic growth has solidified its presence, especially in key urban areas, resonating strongly with both locals and visitors. Looking ahead, Jollibee Group is well positioned for continued expansion in Asia and across the world. It recently entered the South Korean market with its acquisition of Compose Coffee. It has also entered into an agreement to acquire full ownership and control of Hong Kong-based dim sum restaurant Tim Ho Wan from Titan Dining LP (Titan Fund). Jollibee Group has also entered a joint venture with Singapore-based Food Collective Pte. Ltd. (FCPL) to expand the Tiong Bahru Bakery and Common Man Coffee Roasters chains in the Philippines. The Jollibee Group now has a portfolio of 19 brands with over 9,500 stores across 32 countries worldwide. Hashtag: #JollibeeGroupThe issuer is solely responsible for the content of this announcement.About Jollibee Group Jollibee Foods Corporation (JFC), also known as the Jollibee Group, is one of the world's fastest-growing restaurant companies, with a mission to deliver great-tasting food, bringing the joy of eating through its 19 brands with over 9,500 stores across 32 countries. The Jollibee Group's portfolio includes eight wholly owned brands (Jollibee, Chowking, Greenwich, Red Ribbon, Mang Inasal, Yonghe King, Hong Zhuang Yuan, Smashburger), four franchised brands (Burger King, Panda Express, Yoshinoya in the Philippines, and Tim Ho Wan in China), and ownership stakes in other key brands like The Coffee Bean and Tea Leaf (80%), Compose Coffee (70%), SuperFoods Group that operates Highlands Coffee (60%), and bubble tea brand Milksha (51%). The Company also has membership interests in Tortazo, LLC, along with Chef Rick Bayless, for Tortazo in the U.S. and has recently invested in Botrista, a leader in beverage technology. Through its subsidiary Jollibee Worldwide Pte. Ltd. (JWPL), the Jollibee Group holds a 92% participating interest in Titan Dining LP. It recently disclosed that it signed an agreement to transfer of ownership and management of the Tim Ho Wan business to the Jollibee Group, subject to certain closing conditions. This transfer will be finalized after these closing conditions have been fulfilled, and Tim Ho Wan becomes 100% owned by JPWL. It also established a joint venture company that holds the franchise rights to operate Tiong Bahru Bakery and Common Man Coffee Roasters in the Philippines. The Company also holds a 90% stake in Titan Dining Partners II Ltd for growing Asia-Pacific food service brands. The Jollibee Group's global sustainability agenda, Joy for Tomorrow, underscores its commitment to sustainable business practices across food safety, employee welfare, community support, good governance, and environmental responsibility, among others. These focus areas are aligned with the United Nations Sustainable Development Goals (UN SDGs). The Jollibee Group has been recognized as the Philippines' Most Admired Company by the Asian Wall Street Journal, named one of Asia's Fab 50 Companies, and listed among Forbes' World's Best Employers and Top Female-Friendly Companies. The Company is also a three-time Gallup Exceptional Workplace Award recipient and featured in TIME's World's Best Companies and Fortune's Southeast Asia 500 List. To learn more about Jollibee Group, visit www.jollibeegroup.com

文章來源 : Media OutReach Limited 發表時間 : 瀏覽次數 : 233 加入收藏 :
Global Business News
Saudi Arabia announces for the world Riyadh Declaration for an inclusive, innovative and impactful AI for all

RIYADH, Saudi Arabia, Dec. 17, 2024 /PRNewswire/ -- The Kingdom of Saudi Arabia announced the "Riyadh Declaration" at the beginning of the 19th session of the Internet Governance Forum (IGF Riyadh 2024), hosted in Riyadh, organized by the United Nations. The forum aims at promoting international digital cooperation between governments, the private sector, the non-profit sector, entrepreneurs and innovators worldwide. The declaration came with the support and empowerment of HRH Crown Prince and Prime Minister, affirmed H.E. Abdullah Alswaha Minister of Communications and Information Technology. The declaration focused on artificial intelligence with its inclusive, innovative and impactful dimension. The declaration emphasized the need for use of AI technologies to enable digital access and enhance digital knowledge, as well as addressing global challenges; and unleash global economic value. The declaration also emphasized AI role in increasing digital accessibility and digital literacy, promoting sustainable development, protecting environment, improving public health, and boosting economic inclusion. Alswaha also pointed out that the Kingdom has adopted a proactive approach in the field of AI, under the leadership of HRH Prince Mohammed bin Salman bin Abdulaziz Al Saud, Crown Prince and Prime Minister, which came for the good of humanity, the planet and prosperity, stressing that the Kingdom's vision 2030 is clear and based on its commitment to lead by example global transformation in this field. To view Riyadh Declaration document, visit the following link: https://www.mcit.gov.sa/sites/default/files/2024-12/Riyadh%20Ai%20declaration%20E.pdf.  About the Internet Governance Forum (IGF): The Internet Governance Forum (IGF) is an international platform under the United Nations, held annually and hosted by a member state. It unites diverse stakeholders, including government entities, international organizations, the private sector, and civil society, to discuss policies related to internet governance. For more information, please visit: https://www.intgovforum.org/en

文章來源 : PR Newswire 美通社 發表時間 : 瀏覽次數 : 115 加入收藏 :
What enhancements has DHL Express made to its Asia Pacific network?
Global Business News
DHL Express enhances Asia Pacific network to help customers manage geographic headwinds

Continuous investments have bolstered DHL's aviation network and ground facilities in the past year, enabling it to support new trade demands and the traditional peak season spike The company saw 6% more international shipments move between Asia Pacific and other continents through its network, comparing the first nine months of 2023 and 2024 SINGAPORE - Media OutReach Newswire - 17 December 2024 - DHL Express, has bolstered its aviation network and ground facilities with significant enhancements across Asia Pacific in the past year. Comparing the first three quarters of 2023 and 2024, DHL Express moved around 6% more shipments between Asia Pacific and the rest of the world this year, proving that Asia Pacific will continue to play a bigger vital role in global trade. Amplifying its regional connectivity and efficiency enables DHL Express to cater to new poles of trade growth emerging across Asia Pacific driven by supply chain diversification and geographic tailwinds. What enhancements has DHL Express made to its Asia Pacific network? Ken Lee, CEO for Asia Pacific, DHL Express said, "Asia Pacific markets are facing significant growth boosted by diversification of global supply chains, structural tailwinds and e-commerce. Thanks to our forward planning, we are well-positioned to respond to these shifts in demand with the timely and strategic enhancements we have made across the region. These enhancements also put us in an excellent position to support our customers during the traditional peak season where consumer e-commerce traffic will spike." Responding to Southeast Asia's growth demand Southeast Asia is a rising star in global trade. With its young and skilled workforce, several trade agreements, and focus on innovation, the region is attractive and one of the fastest-growing destinations for international traders looking to diversify their supply chains. In the past year, DHL Express has expanded several key facilities in the region to keep pace with increased trade. It upgraded the South Asia Hub located by Changi Airport, Singapore to cater for anticipated volume growth, which stood at more than 20% in 2021 and 2022. Playing an essential role in DHL Express's multi-hub strategy for Asia Pacific, the South Asia Hub leverages Singapore's position as a key logistics hub to serve shipments destined for Europe, Americas, Asia and Oceania. Upgrades to the Hub include the deployment of new X-ray screening machines that raise scanning capacity by close to 30% and enhancements made to the existing material handling system that increase sorting capacity by almost 40%. South Asia Hub is also home to five DHL-owned Boeing 777 freighters operated by Singapore Airlines under a crew and maintenance agreement. These aircraft offer an additional payload capacity of over 1,200 tons, optimizing transit times between the Americas and Asia, as well as bridging trade between the continents. The new Boeing 777s consume 18% less carbon emissions compared to the legacy B747-400s – reducing DHL's Scope 1 emissions. In October 2024, DHL Express opened the advanced gateway in Kuala Lumpur, firmly supporting Malaysia's prominence as a sourcing destination, particularly for electric and electronics manufacturing. With an investment of around EUR60 million, the expanded facility spans over 13,000 square meters, and is equipped with a fully automated sorting system. It is also constructed in accordance with DHL Group's guidelines for a carbon-neutral building, where solar panels, energy-efficient systems for water and electricity are installed across the complex. The regional upgrades also include reinforcing the company's network across high-demand trade routes. In September, a new direct flight from Hong Kong to Jakarta was introduced to further improve transit time and customer service quality. Businesses and consumers in Indonesia stand to benefit from faster deliveries of their intra-Asia Pacific shipments and more trade opportunities with Asian partners. Peter Bardens, Senior Vice President for Network Operations & Aviation – Asia Pacific, DHL Express said, "We take a proactive approach to continuously adapt our network and enhance our service quality. Our customers today have diverse needs, and our robust international network will help connect them to global markets and drive new growth opportunities in the region. International trade remains integral to the world economy and we will continue to play a central role to that." Strengthening Oceania's connectivity for international trade Oceania's export-driven economy is strongly supported by the company's modern logistics networks and efficient customs procedures. To help customers better leverage the region's opportunities and trade routes to its Asia-Pacific counterparts, a dedicated flight route now operates between Sydney and Hong Kong to further enhance connectivity from the Oceania region. Upon shipment arrival in Hong Kong, it offers next-day delivery services to Mainland China, India, Korea, Japan, Malaysia, Taiwan, Thailand, Philippines, and Vietnam. Besides additional air cargo capacity, DHL Express has also commissioned two ground facilities in Adelaide and Newcastle in the last 12 months. The company cemented its presence in Australia with a recently opened gateway in Adelaide. Re-located nearer to the airport, the enlarged facility's peak facility handling capacity has increased fourfold and it improves transit times for outbound shipments to Asia Pacific, Europe and the U.K. by a day. It will also help local businesses gain direct air freight access into and out of Adelaide and South Australia, reducing the need to rely on other Australian ports. In addition, DHL Express has established a new multi-million dollar service center in Newcastle that is more than 10 times larger than the previous site. The infrastructure will help businesses in the region export their products to international markets and access a wider range of imports for their supply chains. DHL Express will also open a new gateway in Christchurch, New Zealand, as it further extends its footprint in the country. As the largest investment ever made in the country, the facility will be DHL Express's first 100% carbon-neutral facility in New Zealand. Its line sorter conveyor system, capable of processing up to 6,500 parcels per hour for inbound shipments and 5,600 parcels per hour for outbound shipments, will enable local Kiwi businesses to import and export more efficiently. Scaling network capacity in North, East and South Asia to accelerate trade Hong Kong is a crucial gateway for trade between mainland China and the rest of the world. DHL Express has inaugurated its Hong Kong West Service Center to further enhance the special administrative region's connectivity as the city gears up to meet growing trade demand. The facility can handle over 50,000 shipments a day and has earned the LEED gold status – a globally recognized green building certification program. In the first quarter of 2024, DHL Express and Japan Airlines also strengthened their partnership with a wider air network connecting Japan, Seoul, Shanghai, and Taipei. This demonstrates DHL Express's ability to be agile and commitment to raising service reliability and efficiency standards. As a popular multi-shoring destination, India's overall exports continue to trend upwards, attaining a growth of 1.23% between November 2022 and 2023. According to the latest DHL Global Connectedness Tracker, India is also one of the countries with the largest increases in its share of world trade. Recognizing the need to cater to the growing demand for logistics services, DHL Express invested and opened its first automatic shipment shorting hub in New Delhi, India. This investment caters to local businesses' desire to export seamlessly to foreign markets. Hashtag: #DHLExpress #NetworkOperations #Aviation #Investmentshttps://group.dhl.com/en.htmlhttps://www.linkedin.com/company/dhlexpress/https://x.com/dhlexpresshttps://www.facebook.com/DHLexpress/The issuer is solely responsible for the content of this announcement.DHL – The logistics company for the worldDHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 395,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as "The logistics company for the world". DHL is part of DHL Group. The Group generated revenues of more than 81.8 billion euros in 2023. With sustainable business practices and a commitment to society and the environment, the Group makes a positive contribution to the world. DHL Group aims to achieve net-zero emissions logistics by 2050.

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