OAV provides full services.

The full services provided by OAV help clients take the first step easily in woodworking industry. OAV saves the expenditure for clients to invest unaffordable large equipment. Thus, they can find a solution from OAV to develop their business effortlessly.

We build the solid trust and relationship with clients. We not only listen to them, but also satisfy their needs. Whatever solutions they need, however difficult they are, we will help our clients overcome the challenges. For many years, the success of OAV is established by our clients. Only if they are satisfied, that is the true success for OAV.

OVA is extremely honored to have agents’ supports around the world regardless of techniques, productivity, pricing or quality. So far, OAV has over 100 agents worldwide, and we share experiences to reach mutual goals.

OAV can provide clients a complete set of services including planning, quotation, production, solution of production-line operation, transportation, online training, training CDs, detailed introduction, and videos for further assistance. We help and benefit clients daily, and the accomplishments are creating future and carrying forward for machinery industry in Taiwan.

Q&A :

1. I see you offer band saws, sliding table saws (panel saws), dust collectors; what are your most popular machine categories?
   Over the years our production has evolved to include more machinery for production use including automatic edgebanders and sliding table saws. We work closely with our distribution network to determine which machines are required by the end user and we develop machines to fit these needs. We are constantly evolving our products and our R&D team work closely with our sales department to ensure we are manufacturing the right machine at a price which is attractive to the market. We offer a wide product range within these categories in order to satisfy the needs of our users and their specific requirements.
    
2. How do you handle customer service for customers all over the world?
   OAV has aligned ourselves with direct importers and distributors in different countries which not only stock and sell our product but also service it. They offer technical support and spare parts to the customer to ensure the optimal operation of our machinery. This is particularly important with regards to our edgebander and panel saw products and for over a decade we have aligned ourselves with agents to provide the customers with this service. We understand the importance of timely support and have put together a library of training videos and documents to ensure our distributor partners are fully versed in servicing our machines.Please do not hesitate to contact us for more information.

• Website: www.oavequipment.com
• Tel :+886-4-2620-1188
• Fax :+886-4-2620-1199
• E-Mail :oav@oavequipment.com